Contract Administrator

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Collaborate with both internal and external sales teams to manage producer contracts across various lines of business.

• Establish commission-related hierarchies to guarantee accurate payments to producers.

• Input producer information into multiple NGL systems for all business lines.

• Process an average of 40 new contracts weekly while upholding a turnaround time of 5 business days.

• Assess contracting documentation for completeness, including forms, signatures, hierarchy and commission requests, licenses, and state-specific mandates.

• Conduct background checks and state appointments utilizing current online tools and established procedures.

• Oversee approval processes as required.

• Investigate and renew expired licenses through workflow and relevant insurance departments.

• Revise administrative systems and append supporting documents to producer files.

• Liaise with Marketing Partners and other business units regarding contracting matters.

• Address emails and phone inquiries within acceptable timeframes.

• Manage product approvals, commission authorizations, and crossover agents.

• Execute tasks with minimal supervision.

⛳️ Requirements

• Highly organized with exceptional accuracy and attention to detail.

• Strong verbal and written communication skills.

• Ability to connect with customers and team members effectively.

• Proficient typing skills.

• Computer literacy, particularly in Microsoft Excel, Word, and Outlook.

• Self-motivated with the capability to resolve issues and initiate necessary improvements.

• Competent in managing multiple responsibilities, working under tight deadlines, and adjusting schedules to meet service goals and priorities.

• Minimum requirement: High School diploma or GED.

• At least one year of office experience is preferred.

• A minimum of one year of customer service experience is preferred.

• Previous experience in the insurance field is advantageous.

🏝️ Benefits

• Flexible work environment offering fully remote, hybrid, or onsite options.

• Employee Resource Groups.

• Opportunities for professional and personal development.

• 20 days of Paid Time Off, increasing to 25 days after 5 years.

• 11 Paid Holidays (10 company holidays and 1 personal holiday of your choosing).

• Health care, dental, and vision plans.

• Up to $1,500 (Family) or $1,000 (Single) annually towards a Health Savings Account.

• Annual bonuses based on company performance.

• Paid Parental Leave.

• 401(k) match up to 9%.

• Paid Sabbatical after 8 years.

• Paid Volunteer Time.

• Education Assistance Program.

• Employee Recognition Program.

• Reasonable accommodations for qualified individuals with disabilities during the recruitment process.