Contingent Workforce Staffing Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer staffing assistance for a diverse array of roles

• Collaborate with hiring managers and candidates

• Conduct consultation calls to evaluate hiring necessities and formulate sourcing strategies

• Utilize procurement technologies to streamline role fulfillment and advance requisitions through client procedures

• Supply comprehensive information and data to the talent supply chain via documentation and consultation calls

• Track requisition status and perform follow-ups

• Assess resumes utilizing candidate evaluation and selection methods to shortlist optimal candidates

• Assist with timecard and expense management, invoicing, and necessary corrections

• Organize and schedule interviews

• Negotiate billing rates in accordance with prevailing market rates

• Oversee market objectives, priorities, Kelly procedures, technology, and documentation standards

• Achieve KPI and SLA targets while contributing to ongoing enhancement and service provision

• Employ bill rate benchmarking and competitive bidding to ensure customer cost efficiency

• Cultivate and sustain relationships with clients and suppliers

• Recognize service delivery challenges and provide prompt resolutions

• Collaborate with suppliers to address operational problems and escalate as necessary

• Offer consultative input and client requirement expertise during the annual supplier summit

• Leverage client and market data to outline realistic recruitment cycle timelines

• Proactively identify and fulfill necessary tasks while juggling multiple priorities

• Acquire in-depth knowledge of procurement tools that support KellyOCG’s MSP solution

• Assist with technology updates by clarifying new functionalities to clients and suppliers

• Resolve basic technology issues escalated by clients or suppliers

⛳️ Requirements

• Minimum of 2 years of relevant experience

• Background in recruitment or related fields; experience in temporary labor, service level, and/or customer service sectors

• Capability to manage multiple tasks while maintaining a strong attention to detail

• Exceptional communication skills in both individual and group environments with internal and external stakeholders

• Proficient in MS Office, internet usage, and VMS tools

• Experience with Beeline, including Admin Configuration, distribution lists, job posting templates/job catalogs, and Activity items

• Proven track record in creating and nurturing strategic relationships that foster positive client and employee engagement

• Ability to manage MSP KPI and SLA performance, which includes root cause analysis, accurate reporting, and continuous improvement strategies

• Capacity to collaborate with AM and lead initiatives aimed at enhancing delivery

• Skill in assessing candidates based on criteria and utilizing program data to inform customers and suppliers while driving change

• Experience in supply base management, including supplier onboarding, scorecards, and performance improvement initiatives

• Strong verbal and written communication capabilities

• Process-oriented with expertise in client consultation within an MSP framework

• Extensive experience in invoice resolution within an MSP setting

• Familiarity with reasons for invoice rejection and the associated resolution processes

• Bachelor’s degree or certification in Business/Human Resources or equivalent professional experience

🏝️ Benefits

• Comprehensive compensation package that includes benefits relevant to the role

• A variety of benefits aimed at promoting overall well-being