Contingent Workforce Staffing Consultant

This is a fully remote position, open to applicants in Canada.

📋 Description

• Offer staffing assistance across a variety of roles by employing a consultative method with hiring managers and candidates.

• Execute consultation calls with hiring managers to evaluate their needs and formulate sourcing strategies.

• Utilize procurement technologies to streamline fulfillment and advance requisitions through client procedures.

• Deliver comprehensive information and data points to the talent supply chain through documentation and consultation calls.

• Monitor the progress of requisitions and conduct follow-ups.

• Review resumes employing candidate assessment and selection methods to create a shortlist of the best candidates.

• Aid in financial processes such as timecard and expense management, invoicing, and corrections.

• Organize and schedule interviews.

• Negotiate billing rates in accordance with current market trends.

• Oversee market objectives, priorities, Kelly processes, technology, documentation, client requirements, and role specifications.

• Achieve KPI and SLA targets while contributing to ongoing improvement and service delivery.

• Implement bill-rate benchmarking and competitive bidding to ensure customer cost efficiency.

• Establish and nurture relationships with customers and suppliers.

• Recognize service delivery challenges and provide prompt solutions.

• Collaborate with suppliers to address operational issues and escalate as necessary.

• Provide consultative insights and client requirement expertise during the annual supplier summit.

• Utilize client and market data to establish realistic recruiting-cycle timelines.

• Work autonomously, make informed decisions, and take initiative.

• Gain comprehensive knowledge of procurement tools that support KellyOCG's MSP solution.

• Assist with technology updates by explaining new functionalities to clients and suppliers.

• Resolve minor technology issues escalated by clients or suppliers.

⛳️ Requirements

• Minimum of 2 years of relevant experience.

• Background in recruitment or a related field; experience in temporary labor, service level, and/or customer service industry.

• Ability to multitask while maintaining attention to detail.

• Exceptional communication skills in both one-on-one and group settings with internal and external audiences.

• Technical proficiency in MS Office, internet applications, and VMS tools.

• Experience with Beeline, including Admin Configuration, distribution lists, job posting templates/job catalogs, and Activity items.

• Proven ability to create and cultivate strategic relationships that enhance client and employee engagement.

• Skill in managing MSP KPI and SLA performance, including root cause analysis, reporting accuracy, and continuous improvement strategies.

• Capability to collaborate with AM and spearhead delivery improvement initiatives.

• Competence in evaluating candidates against established criteria and utilizing program data to educate customers and suppliers while driving change.

• Experience in supply base management, including onboarding suppliers, coordinating supplier scorecards, and overseeing supplier performance initiatives.

• Strong verbal and written communication abilities.

• Process-oriented with expertise in client consultation within an MSP context.

• Robust experience in invoice resolution within an MSP, including understanding reasons for invoice rejection and resolution processes.

• Bachelor's degree or certification in Business/Human Resources or equivalent experience.

🏝️ Benefits

• Three weeks of vacation within the first year.

• Five Kelly Wellness days.

• Four additional Kelly Floating days.

• Competitive health and dental insurance plans.

• Employee Assistance Program.

• Tuition Reimbursement Program.

• Group Retirement Savings Plan Program with matching options after the completion of the first year.

• Access to hundreds of employee discounts.