Contents Desk Adjuster

This is a fully remote position, open to applicants in Illinois, +4 more states.

📋 Description

• Assess insurance policies, claims documentation, endorsements, carrier guidelines, and records to evaluate coverage.

• Conduct investigations into claims utilizing official documentation, police and hospital records, physical damage assessments, and written estimates.

• Engage in interviews and correspondence with claimants and witnesses.

• Calculate costs for repairs, replacements, or compensation.

• Compile findings reports and negotiate settlements for claims.

• Issue settlement payments and prepare regulatory documentation.

• Manage salvage and subrogation processes as necessary.

• Suggest litigation when negotiations for settlements are unsuccessful.

• Attend litigation hearings and participate in depositions as required.

• Adjust case reserves to account for anticipated costs.

• Maintain an efficient caseload by utilizing technology and automation tools.

• Forward claims with gross losses exceeding $15,000 to leadership for approval.

• Perform additional duties as assigned.

⛳️ Requirements

• A bachelor's degree from an accredited institution is preferred.

• Must secure the IIA-AIC designation within 12 to 18 months of starting in the role.

• A valid state adjuster license is mandatory.

• Three (3) years of relevant experience or an equivalent combination of education and experience is required.

• Previous experience in property and casualty claims is advantageous but not necessary.

• A compassionate approach to claims handling is essential.

• Excellent communication, analytical, organizational, and interpersonal skills are necessary.

• Proficiency in computer usage, including Microsoft Office applications.

• Strong analytical and interpretive abilities.

• Effective negotiation skills.

• Capability to produce thorough, accurate, and constructive written reports.

• Ability to thrive in a team-oriented environment.

• Capacity to meet or exceed Performance Competencies.

• Proficient in managing multiple priorities and meeting deadlines.

• Keyboard proficiency; willingness to travel as needed.

🏝️ Benefits

• Work-life balance.

• Supportive culture.

• Equal Opportunity Employer.

• Drug-Free Workplace.

• Reasonable accommodations as applicable and appropriate.