Content Team Lead

This is a fully remote position, open to applicants in Slovakia, +1 more country.

📋 Description

• Lead, manage, mentor, and develop a team of 6 copywriters.

• Conduct one-on-one meetings, offer feedback, support career growth, and recruit as necessary.

• Establish expectations for output, quality, and accountability.

• Foster a culture of open feedback and continuous improvement.

• Maintain editorial standards for accuracy, depth, tone, structure, and product integrity.

• Review and refine content prior to publication.

• Enhance team capabilities and minimize reliance on individual reviews.

• Ensure content consistency with brand voice and product functionality.

• Utilize AI tools to enhance content workflow efficiency and quality.

• Collaborate with the SEO team on keyword strategies, topic clusters, briefs, and content updates.

• Optimize content for traditional search and LLM responses through effective structure, entities, citations, and relevance.

• Work alongside web, technical SEO, and design teams on publishing, templates, internal linking, and site performance.

• Collaborate with Product Marketing and Sales to address customer challenges and facilitate the purchasing journey.

• Convert team objectives into quarterly content strategies and weekly execution plans.

• Monitor rankings, LLM visibility, organic traffic, conversions, and content-generated pipeline.

• Assess outcomes, scale successful initiatives, discontinue ineffective efforts, and report on performance metrics.

• Suggest future content investment priorities.

⛳️ Requirements

• Minimum of 3 years of experience in content for B2B SaaS.

• At least 1 year of experience leading writers or a content team.

• Demonstrated success in driving measurable traffic, conversions, and pipeline results through content.

• Strong understanding of SEO principles.

• Interest in how LLMs and AI search algorithms select and reference content.

• Excellent editing skills in English.

• Data-driven mindset.

• Proficiency with GA4, Search Console, Ahrefs, Semrush, or similar tools.

• Experience with OKRs.

• A builder mentality with a willingness to receive feedback.

• Nice to have: experience in telephony, VoIP, contact centers, CX, or sales technology.

• Nice to have: familiarity with HubSpot CMS.

• Nice to have: experience in developing AI-assisted content workflows.

• Proficiency in additional languages is a plus.

🏝️ Benefits

• Unlimited paid time off.

• Option to work fully remotely or from a European hub, depending on the team.

• Flexible working hours.

• Regular one-on-one sessions with a dedicated coach.

• Clear job-leveling framework and career advancement opportunities.

• Path to equity accumulation over time based on seniority, tenure, and impact.

• Four additional company-wide days off annually (Recharge Fridays).

• Up to €5,000 for each successful referral.

• Two team retreats each year.

• Annual CloudTalk merchandise.