Content Specialist

This is a fully remote position, open to applicants in Alabama, +36 more states.

📋 Description

• Manage and respond to comments across clients' social media platforms while utilizing each client's distinct brand voice.

• Craft thoughtful and engaging content to initiate conversations and increase engagement.

• Ensure that online communities remain safe, respectful, and in line with client guidelines.

• Report any issues, insights, or trends to the internal team as necessary.

• Serve as an extension of clients' brands by comprehending their strategy, tone, and target audience.

⛳️ Requirements

• Experience in outdoor sports or relevant knowledge is required.

• Excellent written communication skills in English, encompassing spelling, grammar, and clarity.

• Strong cultural sensitivity.

• Experience in managing social media platforms, particularly in moderation and engagement.

• Ability to write for various brands and adjust tone for different audiences.

• Familiarity with major social media platforms like Facebook; account usage may be necessary based on client requirements.

• Capacity to engage with a diverse range of content topics, including technology, retail, food, hospitality, tourism, health, and pharmaceuticals.

• Strong organizational abilities.

• Dependability and exceptional customer service instincts.

• Access to reliable, high-speed internet suitable for remote work.

• Flexibility to work evenings, weekends, and various shifts.

• Availability for shifts covering 8AM–4PM, 4PM–12AM, or 12AM–8AM North American Central Time.

🏝️ Benefits

• Fully remote from day one - and this will remain the case.

• Sick and safe time provided.

• Flexible time off (including paid vacation time).

• Medical benefits available.

• Dental benefits provided.

• Vision benefits included.

• Benefits and eligibility for flexible time off for U.S. employees working a minimum of 21 hours per week or more.

• Join a creative, supportive, and dynamic team.

• Opportunity to work with exciting global brands.

• A people-first culture that values authenticity and inclusion.