Content Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the team leader for a cross-functional group, managing team workloads and task assignments.

• Guide and support junior team members, promoting skill enhancement and teamwork.

• Formulate and execute detailed content strategies that align with government objectives and project aims.

• Establish and uphold content guidelines, editorial standards, and governance frameworks.

• Collaborate with designers, developers, and subject matter experts to incorporate content into project workflows.

• Oversee the content lifecycle management, including planning, creation, approval, publication, and archiving.

• Ensure that content adheres to federal regulations, including Section 508 accessibility standards and agency-specific policies.

• Conduct content audits and gap analyses to pinpoint areas for improvement and optimization.

• Design and manage workflows and tools for streamlined content production and review processes.

• Evaluate content performance metrics and user feedback to support data-driven decision making.

• Provide guidance to stakeholders on best practices for user-centered and accessible content design and strategy.

• Maintain version control and content integrity across digital platforms.

• Organize and lead content-focused workshops, training sessions, and presentations.

• Handle sensitive government information securely, adhering to confidentiality and compliance requirements.

• Perform additional duties as assigned.

⛳️ Requirements

• Must be a US citizen.

• Must be able to obtain and maintain a Public Trust Clearance.

• Bachelor’s degree in Communications, English, Journalism, User Experience, Computer Science, or a related field.

• 7+ years of experience in content governance, content management, or similar roles, with a strong emphasis on user-centered design.

• Proven experience leading content management efforts for government agencies or within the public sector.

• Strong grasp of federal accessibility requirements, including compliance with Section 508.

• Demonstrated ability to conduct content audits, gap analyses, and user research to inform strategic decisions.

• Proficient in content management systems (CMS) such as Drupal, WordPress, or SharePoint.

• Familiarity with web design principles, including SEO, HTML, and information architecture.

• Strong analytical skills for interpreting content performance metrics and user feedback for ongoing improvement.

• Excellent written and verbal communication skills, capable of articulating complex ideas clearly to diverse audiences.

• Experience in Agile or Scrum environments and familiarity with project management tools (e.g., Jira, Trello).

• Strong leadership and mentoring abilities, with experience in managing and guiding content teams.

• Experience in healthcare-related content strategy, design, or research is advantageous.

• Certifications such as CPACC, UX certifications, or PMI certifications are a plus.

• Ability to sit for extended periods at a desk and work on a computer.

• Capable of operating a computer and other office productivity tools, regularly communicating with colleagues, management, and clients.

• This is a W2 position; Corp-to-Corp and 1099 arrangements are not eligible.

🏝️ Benefits

• Paid time off.

• Paid holidays.

• Opportunities for remote work.

• 401k plan with matching contributions.

• Medical, dental, and vision benefits.

• Company-sponsored life insurance.

• Company-provided short-term disability coverage.