Content Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take charge of the complete delivery process for content projects across a diverse client portfolio.

• Act as the main liaison for client communications.

• Cultivate and manage client relationships while ensuring timely delivery.

• Facilitate bi-weekly or monthly check-in meetings with clients.

• Prepare for and deliver presentations during client meetings, addressing any questions or concerns.

• Prioritize tasks effectively across the client portfolio.

• Collaborate with the Writing and Strategy teams to manage interdependencies and timelines.

• Adjust workloads based on both internal and external influences.

• Follow up with clients and internal team members to maintain project timelines.

• Keep a comprehensive overview of client accounts, including priorities, goals, and content strategies.

• Create detailed content outlines and briefs for the Writing team.

• Conduct thorough quality checks before the content is delivered.

• Ensure content aligns with Ellipsis’s AI optimization strategy.

• Verify that content adheres to the client's voice, messaging, and style guidelines.

• Ensure all published content is user-friendly and visually appealing.

• Keep internal records updated with client requirements.

• Remain informed about updates to the optimization strategy.

• Advocate for necessary revisions when content requires further development.

• Enhance workflows, efficiency, and essential processes.

⛳️ Requirements

• A minimum of 3-4 years in project management, client/account management, or a related field.

• Highly organized with strong skills in managing both client and internal relationships.

• Exceptional attention to quality.

• Capable of identifying challenges or obstacles.

• Proactive in addressing and solving issues.

• Quick to adapt to unfamiliar B2B and SaaS topics.

• Skilled at ensuring content is engaging, user-friendly, and optimized for both AI and traditional search engines.

• Familiarity with GEO would be beneficial.

• Strong critical thinking abilities.

• Ability to pinpoint inefficiencies in processes and systems and initiate improvements.

• Comfortable communicating via Basecamp, Google Meet, Slack, email, and video calls.

• Expected to participate in meetings from 9am–5pm GMT, with occasional calls outside these hours.

• Open to feedback and focused on providing solutions.

• High degree of self-awareness and interpersonal skills.

• Self-motivated, proactive, and capable of driving projects to completion.

🏝️ Benefits

• Full-time, fully remote position.

• Competitive salary, with pension plans aligned to UK standards and based on experience.

• Salary range of £33-38k/year, depending on experience.

• 28 days of paid annual leave.

• One additional paid holiday for each year of service, up to a maximum of 5 extra days.

• 4-day work week once a month.

• Truly flexible working environment.

• Regular team retreats, approximately once a year.

• Allocated time and budget for professional learning and development.

• Enhanced maternity and paternity leave policies.

• Sick leave benefits.

• Paid freelance project offered during the application process.