Content Designer – Writer

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate customer experiences to create content strategies for digital platforms.

• Suggest content and solutions based on keyword analysis, customer insights, and analytic tools to enhance content, visibility, and audience engagement through digital channels.

• Establish and execute content management protocols, including regular content inventories, audits, and assessments for quality, usability, accessibility, and inclusivity.

• Set editorial standards and procedures, encompassing style and formatting guidelines.

• Develop content models, metadata, taxonomies, and sitemaps.

• Partner with UX researchers and designers on content design, user journeys, and information architecture.

• Prepare, organize, and publish content adhering to plain language standards and accessibility practices such as Section 508 and WCAG.

• Collaborate with data analysts to enhance content for search engines, social media, and various distribution channels.

• Write, edit, and test text on digital platforms and products.

• Execute additional responsibilities as assigned.

• Work cooperatively with team members and key stakeholders to support a Government client.

⛳️ Requirements

• Capability to obtain and maintain a security clearance.

• Must be legally authorized to work in the USA; Vaultes does not offer visa sponsorship.

• Bachelor’s degree in communications, journalism, marketing, or a related field; a degree with a digital emphasis is preferred, or an equivalent combination of education, training, and certifications.

• Over 3 years of experience in developing and implementing content strategies for large websites and digital products.

• More than 5 years of overall professional experience.

• Strong comprehension of human-centered design (HCD) strategies, methods, and approaches.

• Portfolio showcasing content strategy deliverables, including content strategies, content models, content designs, and UX writing.

• Experience collaborating with Agile development teams.

• At least 4 years of experience working within cross-functional digital teams.

• Excellent consultation and collaboration abilities; capable of facilitating meetings and workshops with cross-functional project teams.

• Exceptional verbal and written communication skills.

• Experience in writing, revising, sourcing, and aggregating content.

• Familiarity with utilizing voice of the customer data and analytics to inform content strategy.

• Understanding of plain language guidelines and accessibility standards, including Section 508 and WCAG.

• Experience with content management systems and/or digital experience platforms, including planning for content migration from legacy to modern solutions.

• Ability to sit for extended periods at a desk and work on a computer.

• Proficient in operating a computer and other office productivity equipment, while frequently communicating with colleagues, management, and clients.

🏝️ Benefits

• Paid time off.

• Paid holidays.

• Opportunities for remote work.

• 401k plan with matching incentive.

• Medical, dental, and vision benefits.

• Company-provided life insurance.

• Company-provided short-term disability.