Contact Manager

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Build and nurture relationships with farmers, ranchers, agricultural enterprises, and various stakeholders.

• Act as a primary point of contact by offering information, resources, and support.

• Address inquiries from stakeholders and assist with their requests.

• Encourage collaboration among USDA programs, agencies, and external partners.

• Organize and coordinate outreach initiatives, workshops, and events.

• Keep precise records of stakeholder interactions utilizing contact management software or databases.

• Conduct assessments and surveys to collect stakeholder feedback.

• Remain updated on USDA policies, programs, and regulations, helping stakeholders navigate USDA services.

• Design and execute training sessions, webinars, and educational resources.

• Compile reports and analyses regarding stakeholder engagement activities, results, and trends.

• Engage in cross-functional teams and collaborative projects within USDA.

⛳️ Requirements

• A bachelor's degree in agriculture, business administration, communications, or a related field.

• Prior experience in stakeholder engagement, customer relations, or community outreach, ideally within the agricultural or government sectors.

• Exceptional communication and interpersonal skills.

• Strong organizational and time management abilities.

• Capability to prioritize tasks and manage multiple projects concurrently.

• Proficiency in Microsoft Office Suite and contact management software.

• Advanced skills in Excel, Access, Outlook, PowerPoint, and Word are preferred for optimal business-tool capability.

• Familiarity with Adobe Acrobat, data analytic tools, and Visio.

• Understanding of agricultural issues, policies, and programs is preferred.

• Ability to work both independently and collaboratively in a dynamic environment.

• Dedication to the USDA's mission and values, including the promotion of agricultural sustainability, food security, and rural prosperity.

🏝️ Benefits

• Flexible remote work options.

• Full-time employment status.

• Chance to collaborate with a diverse range of professionals addressing challenges across private, public, and social sectors.

• Opportunities for continuous learning, sharing, and professional development.