Construction Project Operations Coordinator

This is a fully remote position, open to applicants in New York.

📋 Description

• Assess ongoing projects individually to evaluate current status and determine next steps.

• Detect projects that are delayed or lack necessary actions.

• Review project documentation, including notes, contracts, approvals, and supporting materials.

• Generate tasks for internal team members.

• Monitor outstanding assignments and follow up when progress is lagging.

• Maintain oversight of project progress throughout the team.

• Escalate issues that require management's attention.

• Create work orders when projects reach the appropriate phase.

• Coordinate the scheduling of approved construction activities.

• Ensure all required documentation is completed before proceeding with projects.

• Track signed contracts, pre-work requirements, and other project milestones.

• Facilitate ongoing activities between office staff and project teams.

• Input and update project information in the New York State program platform.

• Adhere to mandated state processing protocols.

• Ensure that state submissions align with internal CRM records.

• Review completed projects for necessary closeout documentation.

• Organize photos, completion documentation, customer attestations, and other required materials.

• Submit completed project information for state review and payment.

• Track submissions until any issues or corrections are addressed.

• Maintain precise project information in Zoho CRM.

• Ensure CRM records are consistent with state-system information.

• Review contracts and supporting documents for thoroughness.

• Keep detailed project notes.

• Track any missing or incomplete information.

• Organize project files and documentation efficiently.

⛳️ Requirements

• Prior experience in project coordination, operations, or project management is essential.

• Experience in construction or home services is strongly preferred.

• Familiarity with reviewing contracts, scopes, work orders, or project documentation is highly desirable.

• CRM experience is required.

• Strong skills in documentation and data entry are necessary.

• Experience managing multiple active projects at the same time is essential.

• Background in government programs, utilities, energy efficiency, or regulated workflows is an advantage.

• Proficient written and spoken English is required.

• Experience in construction administration or project closeout is a significant plus.

• Strong project management and coordination skills are necessary.

• Highly organized and detail-oriented individuals are ideal.

• Comfortable reviewing contracts and construction documentation.

• Ability to comprehend project status and determine logical next steps.

• Strong task management and follow-up skills are required.

• Capable of coordinating work among multiple team members.

• Dependable and process-driven individuals are preferred.

• Ability to identify discrepancies rather than merely entering data.

• Willingness to learn detailed government program requirements.

• Knowledge of Zoho CRM is necessary.

• Familiarity with the New York State Program Platform; client training will be provided.

• Proficiency in Microsoft Excel / Google Sheets.

• Familiarity with Microsoft Office / Google Workspace.

• Experience with document and file management platforms.

• A native or near-native English accent is required.

• Availability for 40 hours per week, Monday through Friday, typically from 9:00 AM to 5:00 PM EST.

• Must work under an independent contractor agreement / Master Services Agreement and Statement of Work.

🏝️ Benefits

• Competitive compensation rates.

• Weekly payment schedule.

• A variety of open roles are available.

• Free training and opportunities for upskilling.

• Continuous support and guidance provided.

• A vibrant community always ready to assist you.

• Remote work opportunities.

• Flexible scheduling subject to mutual written agreement.

• Client training provided for the New York State Program Platform.