Configuration Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure the accuracy of the CMDB by adding, updating, validating, and reconciling records of configuration items.

• Oversee the relationships, attributes, and lifecycle data of configuration items to guarantee traceability across various systems.

• Assist with CM audits, CI verification activities, and reconciliation efforts.

• Detect and rectify discrepancies, outdated information, or misaligned attributes of configuration items.

• Revise baselines and document configuration changes in accordance with CM governance protocols.

• Collaborate with the CM Lead on workflows for configuration control, documentation updates, and process enhancements.

• Partner with cybersecurity and ISSM teams to ensure CI data is consistent with RMF artifacts and control requirements.

• Aid in inventory tracking, asset management, and the validation of system configurations.

• Provide configuration-related information to release and DevSecOps teams for deployment or pipeline activities.

• Generate reports, summaries of configuration items, and data extracts for technical teams and government stakeholders.

• Maintain CM documentation, standard operating procedures (SOPs), diagrams, and definitions of CI attributes.

• Contribute to initiatives aimed at minimizing configuration drift and enhancing data integrity across various environments.

⛳️ Requirements

• Must possess an active Top Secret clearance, backed by a Tier 5 background investigation.

• Bachelor’s degree in Information Technology, Information Science, Computer Science, or a closely related field.

• At least 5 years of experience in configuration management, CMDB administration, IT asset management, or enterprise IT operations.

• Proven experience in updating CI records and ensuring CMDB accuracy.

• Background in participating in CM audits, CI reconciliation, or baseline validation.

• Experience in supporting configuration governance, documentation, or asset tracking processes.

• Familiarity with collaboration involving engineering, cybersecurity, or operations teams on CI-related tasks.

• Strong comprehension of configuration management principles and the CI lifecycle.

• Knowledge of CMDB frameworks, CI relationships, and attribute modeling.

• Awareness of ITIL v4 practices pertinent to configuration management and change control.

• Understanding of data integrity, audit necessities, and baseline management.

• ITIL v4 Foundation certification is mandatory.

• A certification related to CMDB is required.

• Experience with automated asset discovery tools or platforms for CM automation is preferred.

• Familiarity with cloud-native CI attributes and components of hybrid infrastructure is preferred.

• Experience using tools for configuration validation or systems for inventory management is preferred.

• Additional DoD 8570/8140 certifications are preferred.

• CM-specific certifications such as CMII or CMPIC are preferred.

• High attention to detail for managing configuration data and spotting discrepancies.

• Excellent organizational and documentation capabilities.

• Strong analytical skills for reconciling CI attributes, relationships, and baselines.

• Effective communication skills for coordinating with both technical and non-technical teams.

• Capability to manage multiple CM tasks within a fast-paced mission environment.

🏝️ Benefits

• Fully remote work arrangement.

• Regular full-time employment.

• Equal employment opportunity and affirmative action protections.

• Consideration for other available positions that require similar skills, education, and experience.