Condition Management Account Coordinator

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Respond to inbound calls from program participants

• Conduct outbound calls to participants enrolled in the Condition Management Program

• Address participant inquiries

• Provide assistance to participants through email and online messaging

• Accurately record participant communications

• Support HealthCheck360's initiatives to lower medical costs while enhancing employee engagement and productivity through health and wellness programs

⛳️ Requirements

• Excellent customer service abilities

• Capability to excel both independently and as part of a team

• Experience in a medical environment, such as receptionist, scheduler, insurance verification, health coach, LPN, CNA, or Medical Assistant, or a strong customer service background

• Proficient verbal and written communication skills

• Strong attention to detail

🏝️ Benefits

• Most benefits commence on Day 1

• Medical, Dental, and Vision Insurance

• Flexible Spending or HSA

• 401(k) with company matching

• Profit-Sharing/Defined Contribution (1-year waiting period)

• Paid Time Off/Paid Holidays

• Company-paid Short-Term and Long-Term Disability

• Maternity Leave/Parental Leave

• Subsidized Parking

• Company-paid Term Life/Accidental Death Insurance