Condition Management Account Coordinator

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Respond to incoming calls from participants

• Initiate outbound calls to participants enrolled in the Condition Management Program

• Address inquiries from participants

• Provide assistance to participants through email and online messaging

• Precisely document communications with participants

• Assist participants in Cottingham and Butler’s Health and Wellness division programs

⛳️ Requirements

• Excellent customer service abilities

• Capability to excel both independently and as part of a team

• Strong verbal and written communication skills

• Attention to detail

• Experience in customer service or a medical setting is beneficial, including roles such as receptionist, scheduler, insurance verifier, health coach, LPN, CNA, or Medical Assistant

• No previous experience necessary; training will be provided

🏝️ Benefits

• Most benefits commence on Day 1

• Medical, Dental, and Vision Insurance

• Flexible Spending Account or Health Savings Account

• 401(k) plan with company matching

• Profit-Sharing/Defined Contribution (1-year waiting period)

• Paid Time Off and Paid Holidays

• Company-sponsored Short-Term and Long-Term Disability

• Maternity Leave and Parental Leave

• Subsidized Parking

• Company-funded Term Life and Accidental Death Insurance

• Comprehensive training provided