Condition Management Account Coordinator

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Respond to incoming calls from program participants

• Initiate outbound calls to individuals enrolled in the Condition Management Program

• Address inquiries from participants

• Provide assistance to participants through email and online messaging

• Ensure accurate documentation of communications with participants

⛳️ Requirements

• Excellent customer service abilities

• Capability to work effectively both independently and as part of a team

• Prior experience in a medical environment, including roles such as receptionist, scheduler, insurance verification, health coach, LPN, CNA, or Medical Assistant, or relevant customer service experience is acceptable

• Strong verbal and written communication skills

• Highly detail-oriented

🏝️ Benefits

• Most benefits commence on Day 1

• Medical, Dental, and Vision Insurance

• Flexible Spending Account or Health Savings Account

• 401(k) plan with company matching

• Profit-Sharing/Defined Contribution (with a one-year waiting period)

• Paid Time Off and Paid Holidays

• Company-sponsored Short-Term and Long-Term Disability

• Maternity and Parental Leave

• Subsidized Parking

• Company-paid Term Life and Accidental Death Insurance

• Training provided