Condition Management Account Coordinator

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Respond to incoming calls from program participants

• Conduct outbound calls to participants enrolled in the Condition Management Program

• Address inquiries from participants

• Provide assistance to participants through email and online messaging

• Maintain accurate records of participant communications

• Offer support to participants in Health Coaching and Condition Management programs

⛳️ Requirements

• Excellent customer service abilities

• Capability to excel both independently and as part of a team

• Experience in a healthcare environment, such as a receptionist, scheduler, insurance verifier, health coach, LPN, CNA, or Medical Assistant, or a background in customer service

• Strong verbal and written communication skills

• Highly detail-oriented

🏝️ Benefits

• Most benefits commence on Day 1

• Medical, Dental, and Vision Insurance

• Flexible Spending Account or Health Savings Account

• 401(k) plan with company matching

• Profit-Sharing/ Defined Contribution (with a 1-year waiting period)

• Paid Time Off/ Paid Holidays

• Company-sponsored Short-Term and Long-Term Disability

• Maternity and Parental Leave

• Subsidized Parking

• Company-paid Term Life and Accidental Death Insurance

• Comprehensive training provided