Complex Claims Manager – Construction Defect

This is a fully remote position, open to applicants in Alabama, +4 more states.

📋 Description

• Investigate, evaluate, and resolve intricate or high-exposure Construction Defect claims within established authority limits.

• Perform thorough coverage analysis and assess liability exposure.

• Negotiate settlements that align with authority limits and organizational goals.

• Offer guidance, mentorship, and technical expertise to junior claims staff.

• Work collaboratively with legal counsel, brokers, and insured clients to ensure effective claim resolution.

• Ensure compliance with organizational standards, regulatory requirements, and industry best practices.

• Prepare and deliver reports on claim status, trends, and risk exposure to management.

⛳️ Requirements

• Bachelor’s degree in business, finance, insurance, or a related field.

• A minimum of 5+ years of experience in managing complex Construction Defect claims.

• Previous experience in handling complex or high-severity claims is preferred.

• Familiarity with litigation management and settlement negotiation.

• Adjuster license as mandated by jurisdiction.

• Industry certifications such as CPCU or AIC are preferred but not essential.

• In-depth knowledge of insurance policies, coverages, and claims processes.

• Proficient in claims management systems and associated technology tools.

• Strong analytical and problem-solving abilities for assessing complex claim situations.

• Effective negotiation skills with a proven track record of influencing outcomes.

• Exceptional written and verbal communication skills for engaging with diverse stakeholders.

• Capability to manage multiple priorities and meet stringent deadlines under pressure.

🏝️ Benefits

• Medical, dental, vision, life, disability, and AD&D insurance.

• Tax-advantaged savings accounts.

• 401(k) plan with company match.

• Paid company holidays.

• Vacation and sick days.

• New parent leave.

• Additional paid time off programs.

• Restricted stock units for eligible positions.

• Deferred compensation plan for eligible positions.

• Learning and leadership development programs.

• Competitive compensation.

• Health benefits.

• Retirement plans.