Community Relations Specialist

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Oversee initiatives to accomplish membership/enrollment objectives through marketing efforts, new market strategies, health fairs, community engagement, training, retention activities, sales visibility, outreach, networking, and lead generation.

• Analyze and evaluate market and business prospects.

• Organize, develop, coordinate, collaborate on, and facilitate meetings, presentations, activities, training sessions, product orientations, focus groups, field marketing events, and projects.

• Establish and nurture business relationships and information to enhance membership/enrollment goals.

• Act as the department's representative in both internal and external meetings with vendors, other departments, communities, and providers.

• Create training materials for sales and brokers, focusing on product education, member retention, new member onboarding, and outreach presentations.

• Serve as the liaison for market materials, collateral distributions, inventory management, and reporting.

• Take the lead on important projects.

• Collaborate with management to create workflow policies and procedure documentation for strategies, planning, products, collateral, and sales tactics.

• Identify and initiate field marketing, grassroots lead generation, provider co-op, and community venue opportunities.

• Work in conjunction with the sales team to ensure effective market execution.

• Formulate strategies to boost crossover enrollment and support outreach activities.

• Adhere to all policies and standards while performing other assigned duties.

⛳️ Requirements

• Candidates must reside in Ohio, ideally in the Northeast Ohio region - including Cleveland, Akron, or Canton.

• A Bachelor's Degree in Marketing, Business Administration, or a related field is required.

• A minimum of 3 years of sales/marketing experience, preferably with government products.

• Experience in health insurance or managed care is preferred.

• Certain language skills may be necessary for specific plans.

• A Driver’s License may be required for some plans.

• Life and Health License must be obtained within 90 days of employment if mandated by the Business Unit/Department.

• For Fidelis Care and Medicare applicants: A Bachelor’s degree in Marketing, Business Administration, or equivalent experience is necessary.

• For Medicare applicants only: Willingness to travel up to 80% within the assigned territory is required.

🏝️ Benefits

• Competitive salary

• Health insurance coverage

• 401K retirement plan

• Stock purchase options

• Tuition reimbursement programs

• Paid time off in addition to holidays

• Flexible work arrangements including remote, hybrid, field, or office schedules

• Additional incentive opportunities may be part of the total compensation package