Communications Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Report directly to the Coalition Coordinator.

• Engage in selected meetings and consultations to gain insights into Coalition priorities, relationships, audiences, communications capacity, and context.

• Develop and enhance the communications infrastructure that supports coordinated communications, collective advocacy, and partner engagement.

• Evaluate existing communications channels, audiences, assets, tools, and capacity within member organizations.

• Create processes for planning, coordinating, and disseminating Coalition communications.

• Empower member organizations to share stories, updates, and communications content.

• Design tools, templates, and guidance for participation in and amplification of Coalition communications and advocacy efforts.

• Establish and maintain strategic contact lists and communications networks.

• Convert Coalition data, research, key messages, and advocacy priorities into accessible materials, such as infographics, reports, photos, social media content, and short-form videos.

• Identify, gather, and develop narratives that showcase member organizations’ local impact and the collective value of the community health and resource center model.

• Create versatile content and templates for the channels of member organizations.

• Coordinate the sharing and amplification of priority Coalition content.

• Enhance the Coalition’s presence on social media platforms.

• Support selected communications campaigns and engagement initiatives.

• Produce narratives in written, graphic, photographic, video, report, and social media formats.

• Implement principles of consent, equity, accessibility, confidentiality, and ethical storytelling.

• Establish systems and metrics to monitor communications reach and engagement across various channels, including website, social media, email, and media coverage.

• Analyze communications data, identify trends and opportunities, and refine strategies and engagement methods.

• Prepare recommendations for future communications priorities, tools, resources, and investments.

• Collect, analyze, and report on communications data and information.

• Participate in meetings, collaborative working groups, and organizational initiatives.

• Contribute to work plans, outcome measures, policies, procedures, and program reports.

• Engage in required training and professional development activities.

⛳️ Requirements

• A degree or diploma in communications, marketing, public relations, journalism, digital media, or a related field, or an equivalent combination of education and experience.

• Three to five years of relevant experience in communications.

• Proven experience in developing or enhancing communications processes, tools, systems, or infrastructure.

• Experience in crafting communications materials for diverse audiences across multiple channels.

• Proficient in developing digital content, including social media posts, website content, graphics, photography, and video.

• Experience in collaborative work across organizations, networks, coalitions, or community partnerships.

• Familiarity with utilizing communications analytics to track reach, engagement, and content performance.

• Experience contributing to strategic communications initiatives within a strategic context.

• Background in community-based organizations or in social services, advocacy, public policy, or government relations is advantageous.

• Proficient in using social media platforms, website content management systems, Canva or Adobe Creative Suite, email marketing tools, and communications analytics tools.

• Strong oral and written communication skills in both English and French.

• Excellent written, verbal, technical, and creative communication abilities.

• Strong skills in content development and storytelling.

• Sound judgment and the ability to navigate organizational context, nuances, and sensitivities.

• Strong organizational and project management capabilities.

• Ability to build and sustain collaborative relationships with staff, volunteers, partners, and representatives from various organizations.

• Understanding of equity, community engagement, accessible communications, confidentiality, consent, and ethical storytelling practices.

• Capacity to work independently while effectively collaborating within a coalition and community-based environment.

• Flexibility and adaptability in addressing emerging communications opportunities.

• Ability to safeguard confidential organizational, employee, partner, and community information.

• Willingness to comply with SWCHC policies, procedures, and occupational health and safety requirements.

🏝️ Benefits

• Opportunity for contract renewal.

• Accessibility accommodations available during the application process.

• Participation in required training and professional development activities.