Communications and Support Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary on-site communications authority for designated client events and projects.

• Collaborate with Communications and Engineering teams to ensure that facility intercom hardware, software, and system documentation are up to date.

• Work alongside Engineering in the installation and configuration of communication systems for newly developed and refurbished mobile units, fly-packs, studios, and other facilities.

• Stay informed about the latest developments in communications technology, equipment, hardware improvements, and software updates.

• Create and revise internal training resources for communication systems.

• Offer project progress reports to Engineering leadership, monitoring tasks, schedules, and budgets.

• Provide engineering support or coverage for mobile units as necessary.

⛳️ Requirements

• A Bachelor’s degree in Broadcast Engineering, Engineering, or a related discipline is preferred.

• A minimum of five years of relevant project management experience in the industry.

• Familiarity with broadcast technology, equipment, facilities, and production processes for major commercial and cable television networks.

• Extensive experience with Telex intercom systems, including AZ Edit programming, RVON and OMNEO card configuration, bussing, and trunking.

• Proficient understanding of Dante devices and networking.

• Knowledge of broadcast truck IT infrastructure and ADAM systems, including the interactions between system components.

• Basic familiarity with Riedel and Clear-Com products.

• Experience with wireless RF intercoms is an advantage.

• Capacity to efficiently and cost-effectively plan and manage multiple projects.

• Excellent communication skills for professional interactions with clients and colleagues.

• A valid U.S. passport and the willingness to travel extensively.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and training.

• Flexible working hours and remote work options.

• Supportive and innovative work environment.