Commercial Product Management Director

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take charge of the portfolio-wide commercial and go-to-market strategy for Outseer’s fraud solutions.

• Establish the commercial viewpoint on portfolio priorities and influence decisions related to capability development and investments.

• Create customer and commercial value propositions for both new and evolving fraud capabilities.

• Identify and validate key customer use cases that reflect fraud typologies, workflows, operational challenges, and measurable outcomes.

• Oversee the commercial components of PoC, PoV, pilot, and early-adopter initiatives.

• Define success metrics and convert pilot and PoV outcomes into evidence-based customer assertions.

• Manage product propositions and create commercial content for market launches.

• Develop sales claim presentations, demo narratives, playbooks, objection handling strategies, customer use cases, competitive positioning, and field enablement materials.

• Collaborate with Sales and Solution Consulting on enablement, strategic customer interactions, and early sales opportunities.

• Ensure commercial readiness for General Availability across the portfolio.

• Establish GA readiness criteria that encompass propositions, use cases, claims, positioning, packaging, pricing, enablement, and field preparedness.

• Provide evidence-based recommendations for Investment Go/No-Go and GA Go/No-Go decisions.

• Monitor initial market performance and enhance propositions, enablement, or positioning as necessary.

• Act as the commercial product partner across Product, Sales, Solution Consulting, Data Science, Fraud Performance, Marketing, and other stakeholders.

• Engage with fraud operations leaders, product executives, and C-suite stakeholders at financial institutions.

• Manage competitive positioning and convert market intelligence into portfolio, proposition, enablement, and investment recommendations.

• Lead through influence and subject matter expertise without direct management of team members.

⛳️ Requirements

• 12+ years of progressive experience in product management, product commercialization, go-to-market strategies, fraud strategy, solution consulting, or related fields within enterprise technology, fintech, payments, or fraud prevention.

• Significant banking fraud domain experience acquired within a bank, card issuer, payment processor, fintech, fraud technology provider, or similar entity.

• Strong knowledge of fraud operations, fraud typologies, customer workflows, fraud performance metrics, and operational challenges confronting financial institutions.

• Direct experience collaborating with Sales and Solution Consulting on field enablement, including demo narratives, sales claims, playbooks, objection handling, training, and competitive positioning.

• Proven experience in leading commercial aspects of PoC, PoV, pilot, or early-adopter programs, including defining success measures, assessing results, and translating outcome data into defensible customer claims.

• Capacity to operate across multiple products or capabilities concurrently and provide portfolio-level commercial and strategic insights.

• Ability to influence product priorities and investment decisions without direct control over individual product roadmaps.

• Experience working alongside Product Leadership, Product Management, Sales, Solution Consulting, Data Science, and other cross-functional stakeholders.

• Experience presenting recommendations and complex propositions to C-suite and senior executive audiences.

• Outstanding written, presentation, and commercial storytelling abilities.

• Strong business and commercial acumen, including aspects like packaging, pricing, customer value, competitive positioning, adoption, and revenue considerations.

• Ability to navigate complex, strategic work through influence rather than direct authority.

🏝️ Benefits

• Equal employment opportunity for all employees.

• Work environment free of discrimination and harassment.