Commercial Operations Associate

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of commercial reporting encompassing pipeline, bookings, ARR, net revenue retention, and consumption versus forecast.

• Develop pricing and deal-structure models, which include consumption-based pricing and customer profitability analysis.

• Ensure the CRM data is well-organized and maintained with clear stage definitions and functional fields.

• Evaluate conversion rates, sales cycle durations, win/loss rationales, and pipeline coverage.

• Conduct account analysis for renewals, covering volumes, revenue, margins, and product adoption rates.

• Monitor marketing campaigns and link pipeline metrics to revenue generated from marketing expenditures.

• Generate target account lists and compile event reports.

• Oversee deal approval processes and discount policies, pricing and contract documentation, and audit trails in collaboration with Legal, Compliance, and Finance teams.

• Document procedures and facilitate weekly, monthly, and quarterly commercial reviews.

• Execute high-priority executive projects, briefings, and related materials.

• Provide reliable forecasts, proactively identify risks, and ensure smooth quarter-end processes.

• Collaborate on commercial team decisions alongside the Chief Revenue Officer, Head of Commercial, and Head of Marketing.

⛳️ Requirements

• Some experience in an operational role.

• Background in commercial, revenue operations, sales operations, analytics, consulting, or finance is advantageous.

• A strong interest in fintech, banking, and the dynamics of money movement.

• A structured mindset with keen attention to detail.

• Capability to seamlessly transition between spreadsheets, research tasks, and interpersonal communication.

• Proficiency in interpreting numerical data and articulating findings clearly.

• Quick learner who asks insightful questions and welcomes feedback.

• Excellent writing skills with a dedication to producing clear and comprehensible documentation.

• Experience in fintech, SaaS, or a rapidly growing startup is preferable.

• Enthusiasm for building a career in commercial, sales, or growth sectors is ideal.

• Must be eligible to work in the UK; the application will inquire about visa requirements for employment in the UK.

🏝️ Benefits

• Fully flexible, asynchronous remote-first work environment.

• Remote work opportunities available within the UK.

• High-trust, high-autonomy workplace culture.

• Opportunity to collaborate closely with senior commercial and executive leadership.

• Involvement in strategic decision-making and executive-level projects.

• Commitment to a diverse and inclusive workplace.

• Option to decline AI interview notetaking without affecting candidacy.