Commercial Lines Territory Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Act as a key contact between Penn National Insurance and agents.

• Foster and manage relationships with agents, regional underwriting teams, and corporate departments.

• Evaluate agent strengths and weaknesses to support profitable growth in premium volume and policy count.

• Ensure agents are well-informed about commercial lines initiatives, products, policies, procedures, and services.

• Spearhead commercial lines agency prospecting, planning, and management initiatives.

• Collaborate with and assist Underwriters and RVPs in making decisions for small business and mid-market segments.

• Conduct limited direct underwriting for small commercial new business as directed.

• Cultivate agency forces to pre-qualify, rate, and bind profitable commercial lines business.

• Assess prospective agents and submit written recommendations to the Regional Vice President.

• Monitor agency performance, growth, profitability, and adherence to company initiatives, procedures, and policies.

• Share pertinent industry insights, innovative ideas, products, and changes in competitor philosophies.

• Engage in ongoing agency prospecting within Eastern PA.

• Partake in commercial lines rate reviews.

• Make underwriting decisions within designated authority and promote initiatives to enhance ease of business operations.

• Analyze commercial lines books of business for profitability assessment.

• Develop and implement plans and actions to enhance agency profitability.

• Facilitate agency evaluations and corrective measures with team members.

• Provide training for agencies on programs, products, services, and systems.

• Create annual marketing plans for the agency/company.

• Analyze profitability, premium growth, and agency representation in the territory.

• Collect, compile, manipulate, and analyze data to address business challenges.

• Execute other responsibilities as assigned by the President-Partners Mutual or Regional Vice President.

⛳️ Requirements

• A four-year college degree is preferred.

• Continuing education in specialized insurance courses such as IIA, AU, CPCU, and CIC is preferred.

• Maintenance of a current agent’s P&C license in the domiciled state is preferred.

• A minimum of three years of experience in property/casualty commercial lines underwriting and/or marketing with a Property and Casualty carrier is preferred.

• Experience in an agency or brokerage setting with a strong focus on underwriting exposure/risk and marketing may substitute for carrier experience.

• Technical underwriting knowledge of the commercial lines of business offered by Penn National Insurance.

• Strong oral and written communication skills, including the ability to convey highly technical information.

• Demonstrated sales, negotiation, and solution-selling abilities.

• Familiarity with agency and company automation systems.

• Basic personal computer proficiency, particularly with the Microsoft Office Suite.

• Outstanding customer service capabilities.

• Strong financial analysis skills.

• Excellent time management abilities.

• Proficient in commercial lines underwriting analysis.

• Capacity to effectively use and view a computer monitor.

• Ability to operate a computer, keyboard, printers, and general office equipment.

• Skill in accessing and entering information accurately using automated systems.

• Ability to communicate and hear through telephone or monitoring devices.

• Competence in presenting information to individuals and groups.

• Capability to interpret and apply concepts that may or may not follow established guidelines.

• Ability to maintain acceptable attendance and adhere to scheduled work hours.

• Possession of a valid driver’s license and capability to operate a motor vehicle.

• Willingness to travel, including overnight stays as required.

🏝️ Benefits

• Annual incentive program, subject to eligibility.

• Generous 401(k) matching contributions.

• Graded profit-sharing opportunities.

• Incentive compensation structure.

• A diverse range of benefits promoting financial health, physical well-being, and career advancement.

• Options for remote and hybrid work arrangements.

• Flexible scheduling available.

• “Dress-for-your-day” workplace culture.

• Employee recognition initiatives.

• Engagement in community service and charitable activities.

• Opportunities for employee volunteering.

• United Way campaign with employee contributions and company matches.

• Support for continuing education.

• 100% tuition reimbursement for academic studies.

• Opportunities for professional development.

• Customized designation programs such as CPCU, AINS, CPA, and CISSP.