Commercial Lead – Sales & Growth

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of sales performance, targets, forecasting, and pipeline management at Hometouch.

• Lead, mentor, and develop the sales team to achieve their full potential.

• Enhance conversion rates, call quality, and follow-up processes.

• Identify and address opportunities throughout the customer journey, from inquiry to placement.

• Collaborate with Partnerships to expand referral channels in healthcare, legal, financial, and professional sectors.

• Manage HubSpot reporting and maintain CRM discipline.

• Leverage data to uncover opportunities and drive measurable enhancements.

• Introduce greater structure, consistency, and commercial focus within the function.

• Provide regular performance updates to the SMT, driven by clear numerical insights.

⛳️ Requirements

• Significant experience in sales, commercial ventures, or business development, preferably in private-pay care, live-in care, domiciliary care, or private healthcare.

• Demonstrated history of meeting targets and enhancing commercial performance.

• Experience in managing or coaching sales teams effectively.

• Strong consultative selling abilities and a talent for building trust in high-stakes customer interactions.

• Familiarity with CRM systems, pipeline management, and data-driven decision-making processes.

• Evidence of career advancement and readiness for increased commercial responsibilities.

• Ability to challenge existing procedures and drive improvements.

• This role may necessitate an enhanced DBS check.

🏝️ Benefits

• Competitive salary accompanied by performance-related bonuses.

• Company pension with matched contributions.

• 25 days of annual leave (in addition to bank holidays).

• Private Healthcare Premium coverage.

• Access to Anya, a digital health application that offers women’s health support.

• Provision of a laptop and necessary equipment.

• Excellent work-life balance.

• A work culture that appreciates creativity, personal growth, and collaboration.

• Opportunities for continuous learning and professional development.

• Exposure to SMT and direct access to senior leadership.

• Genuine autonomy to shape and develop the commercial function.

• Chance to impact sales, partnerships, and business growth.

• Potential for growth into broader commercial leadership roles as the business expands.