Commercial Application Scientist

This is a fully remote position, open to applicants in United Kingdom, +2 more states.

📋 Description

• Provide technical sales support to meet revenue and margin goals.

• Engage with clients from executive leadership to laboratory teams to identify solutions and assess their value.

• Assist in the creation of proposals, including value propositions and return-on-investment presentations.

• Create implementation and project plans that align with client operations, facilities, and timelines.

• Collaborate with Account Managers to coordinate technical methods, resources, and projects throughout the sales process.

• Identify, clarify, and communicate client requirements to the LGC team.

• Determine solution options that meet client needs.

• Identify and test laboratory client assays within the LGC solution framework.

• Lead and manage solution engineering with support from the broader LGC team.

• Evaluate and recommend external third-party products or services as required.

• Prepare implementation plans and brief service and science personnel on customer requirements prior to shipment and installation.

• Coordinate with Account Management, Science, Service, and Engineering to ensure solutions align with product plans, schedules, and budgets.

• Maintain awareness of industry trends, laboratory technologies, scientific applications, client operations, processes, and competitive offerings.

• Represent LGC at briefings, meetings, and trade events.

• Support customers and sales opportunities primarily in Europe, the Middle East, and Africa, as well as other regions as necessary.

• Respond adaptively to internal and external business needs and address corporate initiatives as requested.

⛳️ Requirements

• Ph.D. in biosciences or a related field, or equivalent experience.

• Minimum of 2 years of market-facing experience in a laboratory setting.

• Proven knowledge of laboratory processes.

• Advanced expertise in genotyping, chemistry, oligonucleotides, and NGS.

• Extensive scientific understanding of IVD, biopharmaceutical, and biotechnology workflows and tools.

• Prior experience in technical sales support and relationship management.

• Proficient in computer skills, including a working knowledge of Microsoft Office, especially Word, Excel, and PowerPoint.

• Willingness to travel domestically and internationally as required.

• Proficient in spoken and written English.

• Multilingualism is preferred.

• Must be based in the United Kingdom, Germany, or Denmark.

• Exceptional written and verbal communication skills, including negotiation, presentation, telephone, executive, and technical communications.

• Customer-oriented and responsive, with strong relationship-building abilities.

• Team-focused and collaborative, with the ability to positively influence others.

• Professional judgment, tact, approachability, and diplomacy.

• Capable of handling confidential and proprietary information.

• Self-motivated, able to work independently, and recognize when stakeholder engagement is necessary.

• Strong creative problem-solving, analytical, and financial analysis abilities.

• Adaptable and able to manage and prioritize multiple tasks effectively.

• Results-oriented and process-driven, achieving targets on time and within budget.

• Ability to operate in accordance with LGC core values: Passion, Curiosity, Integrity, Brilliance, and Respect.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness benefits.

• Flexible working arrangements to promote work-life balance.

• A dynamic and inclusive work environment.