Commercial Account Manager

This is a fully remote position, open to applicants in Malta.

📋 Description

• Oversee and enhance a portfolio of current B2B clients, taking full responsibility for revenue growth and account development.

• Recognize and implement upselling and cross-selling opportunities by comprehending clients' business needs, payment processes, and growth aspirations.

• Cultivate and sustain a robust pipeline of commercial opportunities, ensuring precise forecasting and successful deal closures.

• Pinpoint underutilized accounts and execute strategies to boost product adoption and revenue.

• Proactively detect clients at risk of churn and devise effective retention strategies.

• Manage the commercial elements of customer onboarding.

• Establish and nurture trusted relationships with finance professionals, senior management, and decision-makers.

• Create new business opportunities through referrals, existing client relationships, and focused prospecting efforts.

• Oversee the entire sales cycle for new business opportunities, from initial contact to negotiation and contract signing.

• Motivate satisfied clients to advocate for the company's solutions.

• Collaborate with internal product and leadership teams, providing customer feedback and market insights to foster continuous improvement.

• Report directly to the CEO and contribute to the company's international expansion efforts.

⛳️ Requirements

• At least 3 years of experience in a B2B commercial role such as Account Management, Business Development, Sales, or Customer Success, with direct responsibility for generating revenue.

• A proven history of achieving commercial targets through account growth, upselling, and cross-selling.

• Experience operating within a technology-driven setting, preferably in Fintech, Payments, or Financial Services.

• Strong commercial acumen, with the capability to negotiate effectively and finalize deals.

• A proactive, business development-focused mindset, with the assurance to identify and engage new prospects.

• Exceptional analytical skills and the ability to leverage data to uncover opportunities and inform commercial decisions.

• Outstanding relationship-building, communication, and stakeholder management abilities.

• Capacity to prioritize effectively and handle multiple accounts and commercial opportunities concurrently.

• Keen attention to detail, problem-solving skills, and a results-driven approach.

• Excellent proficiency in written and spoken English.

• Self-motivated, adaptable, and comfortable in a fast-paced, growing business environment.

• Experience with CRM systems, particularly Zoho, would be seen as an advantage.

🏝️ Benefits

• Competitive commission structure.

• Health insurance coverage.

• Flexible working hours.

• Opportunity to join a rapidly growing international Fintech company.

• Direct exposure to senior leadership.

• Chance to make a significant impact on commercial growth.