Commercial Account Manager

This is a fully remote position, open to applicants in North Carolina, +1 more location.

📋 Description

• Exhibit comprehensive industry knowledge and offer clients insights that drive innovative and impactful solutions.

• Utilize consultative selling techniques to uncover and cultivate growth opportunities.

• Oversee customer relationships, margin recovery initiatives, sales objectives, and pipeline management.

• Take charge of and coordinate account plans for major strategic commercial accounts.

• Manage value and/or volume portfolio strategies and promote organizational offerings.

• Collaborate with customers and internal teams to ascertain requirements and align them with organizational capabilities.

• Administer account planning through regular reviews and updates.

• Discover and develop growth opportunities through upselling and cross-selling.

• Drive contract renewals, highlight value propositions, secure long-term partnerships, and pinpoint expansion opportunities.

• Evaluate and formulate sales policies and strategies to achieve sales targets and objectives.

• Meet and manage quarterly, biannual, and annual quotas and/or margins.

• Work alongside technical experts and specialists to customize client solutions.

• Execute margin recovery strategies and activities.

• Keep opportunities updated in pipeline tools and suggest and implement pipeline management practices.

• Mentor and guide junior account managers.

• Lead and/or lend expertise to functional project teams and engage in cross-functional initiatives.

⛳️ Requirements

• Bachelor's or Graduate Degree in Sales, Marketing, Business Administration, or a related field, or equivalent work experience or demonstrated proficiency.

• Generally 7-10 years of professional experience, ideally in account management, tele sales, product specialties (computers, printers, servers, storage), or a similar domain.

• Preferred: Certified Technology Sales Professional (CTSP) certification.

• Experience in business development.

• Proficient in business-to-business sales.

• Skilled in cold calling techniques.

• Competent in customer relationship management.

• Experience in both inside and outside sales.

• Strong product knowledge.

• Sales management experience.

• Understanding of sales processes and prospecting techniques.

• Proficient in sales territory management.

• Familiarity with Salesforce.

• Knowledge of selling techniques and upselling methods.

• Excellent communication skills.

• Results-oriented mindset.

• Digital fluency.

• Customer centricity.

• Remote work eligibility in Georgia or North Carolina.

🏝️ Benefits

• Health insurance.

• Dental insurance.

• Vision insurance.

• Long-term/short-term disability insurance.

• Employee assistance program.

• Flexible spending account.

• Life insurance.

• 4-12 weeks of fully paid parental leave based on tenure.

• 13 paid holidays.

• Additional flexible paid vacation and sick leave.

• Bonus and/or equity opportunities for US candidates.