Commercial Account Manager – AGM Market Development

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Report to the Director of APAC - Asia Growth Markets

• Collaborate with assigned install-base sites to implement the MRgFUS program and business initiatives, enhance patient throughput, and achieve financial profitability

• Attain yearly objectives for treatment volumes and site revenues, encompassing service and disposables/kits purchases

• Align CAM programs and execute market account development strategies with regional partners

• Act as the primary contact for site account communications

• Formulate growth strategies centered on Essential Tremor and Parkinson’s Disease

• Propel CAM enhancement initiatives and expedite focused ultrasound adoption as a standard of care in Asia Growth Markets

• Enhance patient throughput and treatment numbers through well-defined action plans

• Comprehend unique site workflows and implement strategies for optimal patient care and resource utilization

• Assist with market access projects

• Develop educational programs and organize regular site meetings to promote continuous knowledge of focused ultrasound

• Partner with the Application Team to enhance treating-clinician skillsets and boost patient satisfaction and treatment volumes

• Serve as a central resource for partners and install-base customers

• Evaluate account workflows and suggest enhancements for patient journey improvements

• Build relationships with neurologists, neurosurgeons, radiologists, medtech personnel, nurses, and patient coordinators

• Ensure accuracy in partner weekly reports, treatment forecasts, and install-base status updates for management reporting

• Facilitate clinician skill advancement toward masterclass standards and establish a pool of KOL resources

• Identify enhancements and share recommendations to improve patient care and treatment outcomes

• Support the overall AGH strategic growth pathway and the acceleration to standard of care

• Acquire comprehensive knowledge of hospital operations, patient flow, and financial models, focusing on business and operational results

• Collaborate with application, service, distributor, sales, marketing, and reimbursement teams

⛳️ Requirements

• A scientific background (BA, MA) is advantageous

• Minimum of 5 years of experience in business development/account management within the medical device industry – Mandatory

• Experience in the Movement Disorder field is a plus

• Strong critical thinking skills, with the ability to problem-solve and creatively deliver solutions to customers

• Capability to operate independently

• Proficient with Salesforce and adept at extracting data from SFDC to create meaningful reports

• Ability to influence stakeholders and secure a place at the customer table to drive program success

• Excellent communication skills with internal (INSIGHTEC) and external (customers, distributors) stakeholders to articulate vision, unite towards a common goal, and build execution support

• Fluent in English – both spoken and written

• Proficiency in an additional Asian language is an added advantage

• Willingness to travel extensively (approximately 60% of the work time) to customer sites, trade shows, both nationally and internationally

🏝️ Benefits

• Equal opportunity employer dedicated to maintaining a safe work environment free from discrimination

• Employees are treated with dignity and respect