Commercial Account Executive

This is a fully remote position, open to applicants in Illinois, +4 more states.

📋 Description

• Achieve or surpass assigned revenue and growth objectives for a range of existing customer accounts.

• Formulate and implement account strategies aimed at retention, adoption, and growth.

• Oversee the complete sales process from initial prospecting to negotiation and final deal closure.

• Cultivate relationships with customer stakeholders and key decision-makers.

• Utilize partnerships to enhance market penetration and scalability.

• Recognize opportunities for cross-selling and upselling additional products or services.

• Collaborate with customer success, technical, and support teams to ensure favorable customer outcomes.

• Keep precise records of forecasts and account activities in Salesforce.

• Track customer usage and business goals to uncover growth opportunities.

• Organize internal resources to assist with customer initiatives and technical requirements.

• Act as an advocate for customers internally, aligning expectations with company capabilities.

• Ensure long-term account health and maintain customer satisfaction.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent experience).

• 4+ years of experience in account management, sales, customer success, or a similar client-facing role.

• Proven success in meeting or exceeding revenue, retention, or expansion goals.

• Experience managing a portfolio of customer accounts in a B2B setting.

• Familiarity with CRM systems such as Salesforce or comparable tools.

• Demonstrated capability to identify and secure upsell and cross-sell opportunities.

• Experience in developing and executing account growth strategies or plans.

• Strong skills in stakeholder management, particularly with senior decision-makers.

• Ability to foster trust and maintain long-term relationships with customers.

• Willingness to travel 25% within your designated territory as needed.

• Manual dexterity for repetitive wrist, hand, and finger movements for computer usage.

• Capacity to sit for extended periods and remain stationary.

🏝️ Benefits

• 401k.

• Medical/dental coverage.

• Variable compensation as part of a 50/50 base/variable compensation model.

• Comprehensive benefits package.

• Reasonable accommodations during the application process.