Collections Team Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise the daily administrative operations of client account analysts and the cash receipts coordinator.

• Ensure that the collections processes are executed accurately and efficiently.

• Manage routine administrative tasks while enhancing workflow efficiency.

• Act as a resource for client account analysts while managing an assigned collections workload.

• Maintain a portfolio of clients effectively.

• Conduct daily collections outreach to designated clients and partners.

• Input collections status notes and tasks into StarCollect.

• Analyze and address inquiries and issues from attorneys and clients.

• Collaborate with the Billing Department regarding the status of client accounts.

• Research and track EBilled client collection statuses in Billblast.

• Compile notes from client account analysts for the monthly over-$100K A/R report.

• Assist in workload coordination and new attorney assignments within the team.

• Identify opportunities to optimize repetitive processes.

• Review and authorize timesheets in Dayforce.

• Approve leave requests and organize coverage for absences.

• Provide additional support and assistance as directed by the supervisor.

⛳️ Requirements

• High school diploma or GED is required.

• A minimum of 5-7 years of experience in a law firm Collection department.

• Experience with Aderant is required.

• Familiarity with StarCollect is necessary.

• Knowledge of Billblast is essential.

• Leadership experience is preferred.

• Proficiency in a legal electronic Collection platform and Aderant is preferred.

• Must work in a state where Saul Ewing has an office.

• Availability to work overtime during the fourth quarter, including occasional weekends, may be required.

🏝️ Benefits

• Hourly pay structure.

• Potential for overtime during the fourth quarter, including occasional weekend work.