Collections Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Gather overdue payments owed by clients.

• Collaborate with customers to address issues that might hinder payment.

• Establish a positive relationship with customers to ensure timely payments.

• Work alongside other departments to guarantee accurate and efficient billing for customers.

• Investigate and resolve disputed charges.

• Keep the Collections Supervisor informed about customer account balances.

• Examine files, records, and documents to address inquiries.

• Issue corrected invoices or investigate customer concerns.

• Carry out additional related accounting tasks as assigned.

⛳️ Requirements

• At least a high school diploma or GED.

• A minimum of 2 years of experience in collections, preferably within the transportation sector.

• Understanding of credit and collections processes.

• Proficiency in MS Word, Excel, and Outlook.

• Strong organizational skills to handle customer needs effectively.

• Excellent communication and writing abilities for interaction with internal clients.

• High level of attention to detail.

• Reliable and capable of working independently.

🏝️ Benefits

• No benefits or additional compensation details are mentioned in the posting.