Colleague Consultant – Financial Aid

This is a fully remote position, open to applicants in United States.

📋 Description

• Guide clients through the complete implementation of the Colleague Financial Aid module, utilizing Colleague documentation and industry best practices.

• Conduct training sessions for designated client groups, emphasizing Colleague best practices.

• Offer post-go-live assistance to enhance standard operations and processes.

• Provide short-term consulting services to evaluate existing procedures and recommend optimizations.

• Deliver federal and state regulatory support to ensure compliance with the U.S. Department of Education.

• Share best practices and support throughout the entire financial aid cycle for an academic year.

• Offer managed-services support and onsite assistance for specified periods.

• Collaborate with key stakeholders to address both short- and long-term financial aid requirements for clients using Colleague.

• Travel as necessary to deliver onsite support for clients.

⛳️ Requirements

• 3-5 years of experience in the Higher Education Industry as a knowledgeable subject matter expert in financial aid.

• 3-5 years of hands-on experience with the Ellucian Colleague Financial Aid module, showcasing advanced user proficiency.

• Background in consulting, with a focus on improving business processes, establishing standard operations, and enhancing operational efficiency.

• Proven expertise in utilizing Colleague to refine and automate business processes within a college or university's Financial Aid office.

• Capability to swiftly identify and resolve technical and/or functional challenges within the Colleague Financial Aid module.

• Exceptional experience in effective communication across various business areas.

• Ability to work autonomously with a sense of urgency when required to provide clients with timely support.

• In-depth knowledge of where student financial aid data is stored within Colleague, including support for reports within Colleague and assistance to SIG technical consultants with external report writing.

• Willingness to travel up to 25% of the time.

• Preferred: Experience managing project-based initiatives.

• Preferred: Familiarity with Colleague best practices across different higher education institutions.

• Preferred: Proficiency in reading and writing SQL queries.

🏝️ Benefits

• Health, Vision, Dental & Life Insurance.

• Short & Long Term Disability.

• Paid Parental Leave.

• 3 Weeks Vacation, Sick Leave & Paid Holidays.

• 401(K) with a 5% Employer Contribution.

• Pet Insurance.