Coach Development Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate Mento training initiatives alongside the Head of Coaching and independently as expertise grows.

• Conduct and compile training sessions and quality assessments.

• Recognize individual development requirements and trends within the coaching community.

• Foster continuous coach development through practice, constructive feedback, mentor coaching, and programming.

• Assist coaches in aligning with Mento’s collective standards while honoring their unique experiences, perspectives, and styles.

• Transform recurring developmental needs into scalable tools, resources, and learning opportunities.

• Interview and evaluate potential Mento coaches in accordance with Mento’s coaching standards.

• Identify quality and performance trends and convert them into developmental insights.

• Codify effective coaching practices to enhance selection and assessment frameworks.

• Collaborate with the Head of Coaching to advance coach training programs for scalability.

• Develop and refine systems, materials, and experiences for expansive training.

• Expand training capacity while maintaining rigor and quality standards.

• Create a repeatable Train-the-Trainer manual.

• Enhance Mento’s coach-development framework throughout the coaching lifecycle.

• Design a first-year development pathway incorporating ongoing practice, feedback, programming, and growth.

• Aid in the development of an integrated ICF coach-specific training program.

• Support Mento’s ICF accreditation requirements and the evolution of accredited training.

• Capture and systematize methodology, judgment, and practices for recruiting, training, assessing, and developing coaches.

• Transform repeatable practices into frameworks, tools, manuals, and learning experiences.

• Differentiate expert human judgment from teachable, systematic, automatable, or asynchronous tasks.

• Test and refine systems to boost efficiency without compromising quality.

• Shape and manage coach programming and community engagement.

• Translate partner context into practical guidance for coaches.

• Stay attuned to coaches’ experiences and identify patterns, needs, and opportunities.

• Collaborate with Coaching, Operations, and cross-functional teams.

⛳️ Requirements

• Active ICF PCC credential.

• 10+ years of professional experience, including substantial coaching experience.

• Experience in training, developing, supervising, or mentor coaching other coaches.

• Strong facilitation skills with both small and larger audiences.

• Experience in a startup, technology company, or similarly dynamic environment.

• Strong discernment regarding excellent coaching and the ability to articulate rationale.

• Ability to differentiate between individual coaching styles and overall coaching quality.

• Proficiency in providing clear, specific developmental feedback to seasoned professionals.

• Capacity to identify trends across coaching interactions and developmental requirements.

• Ability to understand, document, simplify, and scale effective practices.

• Skill in recognizing where human judgment is beneficial and where technology, processes, or asynchronous learning can be employed.

• Comfort in building systems during their developmental phase.

• Warm, direct, and highly relational approach that fosters trust with experienced coaches.

🏝️ Benefits

• Fully Remote - ability to work from anywhere with bi-annual team retreats.

• Competitive salary and equity options.

• Comprehensive medical, dental, vision coverage, and a 401k plan.

• Unlimited vacation policy.

• $500 home office stipend.

• Access to a personal Mento Coach.

• Flexible and autonomous work environment.

• Opportunities for continuous learning and professional development.

• Remote-first work culture.