CO Analyst – Customer Care

This is a fully remote position, open to applicants in Poland.

📋 Description

• Assist the Customer Service team throughout the customer care journey.

• Collaborate with the business on managing customer relationships using Salesforce functionalities.

• Oversee work queues to handle new requests.

• Fulfill assigned tasks within the specified SLA targets.

• Engage in projects designed to enhance customer satisfaction.

⛳️ Requirements

• A Bachelor’s Degree or higher is required.

• Proficiency in foreign languages, particularly English.

• Expertise in Salesforce and SAP is necessary.

• Candidates must be legally authorized to work in the country of employment without requiring sponsorship for employment visa status.

🏝️ Benefits

• Solventum provides programs to promote both physical and financial well-being.

• Competitive salary and benefits package.

• An equal opportunity employer dedicated to diversity.