CMMS Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage in transition meetings concerning FAMIS 360 and integrated systems, such as Yardi, JDE, MEM, Serraview, and CoStar.

• Attend training sessions for both guest and full users of FAMIS 360.

• Participate in training sessions for 360 Systems Administrators.

• Collaborate with the C&W TDS Delivery Manager and the account team during the configuration and setup processes.

• Configure property settings, which include accounting codes, language designations, business hours, and contact information.

• Manage user security profiles effectively.

• Assist with data loading and make necessary configuration adjustments.

• Take ownership of the FAMIS 360 system, ensuring its proper usage and configuration.

• Act as the primary contact for inquiries and support related to FAMIS 360.

• Monitor and respond to system-generated support requests.

• Provide support to users for password resets, security modifications, and general inquiries.

• Coordinate with C&W IT regarding system issues, maintenance, and enhancements.

• Inactivate properties not managed by C&W and update quarterly billing accordingly.

• Manage the addition and removal of users in alignment with SOP and SOC compliance.

• Oversee pick list values and various configuration options.

• Maintain Vendor, Asset, Schedule, Inventory, and other deployed modules.

• Provide training or coordinate ongoing training initiatives.

⛳️ Requirements

• A 2-year Associate degree (or equivalent professional training) in Business Administration, Information Systems, Engineering, or related fields.

• An Associate degree in Computer Science or equivalent is preferred but not mandatory.

• A high school diploma or equivalent is required.

• 3-5+ years of relevant experience in a maintenance distribution or manufacturing setting.

• Experience in communicating with peers, hourly associates, and senior management regarding maintenance, inventory, and cost control matters.

• A minimum of 4 years of working experience with an enterprise asset management software suite; experience with Infor EAM ASE is highly preferred.

• At least 2 years of data analysis experience in facilities maintenance, particularly in asset management and spare part optimization.

• User training experience is an advantage.

• Must be self-motivated, organized, and capable of thriving in a fast-paced team environment.

• Excellent written and verbal communication skills are essential.

• Strong understanding of FAMIS 360 and associated integrated systems.

• Exceptional communication abilities and a collaborative mindset for working with cross-functional teams.

• Proficiency in system administration tasks, including user management and configuration.

• Detail-oriented and proactive in resolving system-related issues.

• Familiarity with property management and compliance requirements is beneficial.

• Strong knowledge of Real Estate Facilities Management is preferred.

🏝️ Benefits

• Health insurance.

• Vision insurance.

• Dental insurance.

• Flexible spending accounts.

• Health savings accounts.

• Retirement savings plans.

• Life insurance.

• Disability insurance programs.

• Paid time away from work.

• Unpaid time away from work.