Cloud VDI Engineer, Azure Virtual Desktop

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Design, manage, automate, and improve Azure Virtual Desktop environments within a classified government setting.

• Oversee and maintain Azure Virtual Desktop host pools, session hosts, workspaces, and application groups.

• Create, validate, deploy, and sustain standardized Windows and Linux VM images.

• Handle the complete lifecycle of VDI session hosts, including provisioning, patching, scaling, and decommissioning.

• Identify and resolve intricate issues related to user sessions, profiles, authentication, applications, networking, and system performance.

• Package and deploy applications utilizing Salt and other authorized automation or configuration-management tools.

• Monitor the health, performance, capacity, and utilization of the platform, while implementing effective corrective measures for recurring problems.

• Implement system-hardening standards, security baselines, and vulnerability remediation for images and session hosts.

• Plan and execute platform upgrades, image releases, patching schedules, and routine maintenance.

• Assist with incident response, root-cause analysis, capacity planning, and initiatives for continuous improvement.

• Collaborate with Platform Engineering, SRE, DevOps, Security, Networking, and application development teams.

• Contribute to architectural decisions, cloud-native integrations, automation strategies, and high-assurance cloud design patterns.

• Aid in scaling and modernizing the AVD service while upholding stringent security and compliance standards.

• Perform additional duties as assigned.

⛳️ Requirements

• Must be a US citizen.

• Active Secret security clearance required.

• Ability to meet eligibility criteria for relevant Special Access Programs.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent relevant experience, if allowed by contract).

• A minimum of three years of professional experience in supporting cloud, VDI, or virtualized infrastructure.

• Practical experience administering Azure Virtual Desktop or a similar enterprise VDI platform.

• Experience in constructing, patching, and maintaining Windows virtual machine images.

• Familiarity with Azure services that support VDI environments.

• Strong skills in Windows systems administration and troubleshooting.

• Excellent documentation and communication abilities.

• Security+ certified or the capability to obtain certification within 1-2 months.

• Preferred experience with at least one configuration-management or automation tool (e.g., Salt, Ansible, Chef, Puppet).

• Preferred experience in troubleshooting identity, networking, profile, application, and performance issues in virtualized settings.

• Preferred experience with platform monitoring, incident response, and root-cause analysis.

• Preferred AZ-104: Microsoft Azure Administrator certification.

• Successful completion of a background investigation, including a criminal history and identity verification.

🏝️ Benefits

• Industry-competitive benefits package.

• Awards and recognition program.

• Personalized attention from ARS Senior Managers.

• Work/life balance.

• Career development support and engaging work aligned with career aspirations.

• Reasonable accommodations for applicants with disabilities.