Cloud Infrastructure Analyst, Mid-Level

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Act as the primary contact for the client's AWS infrastructure operations, which encompasses provisioning, monitoring, maintenance, and incident resolution.

• Deliver continuous technical support to maintain the availability and performance of the client's AWS services.

• Address incidents and technical issues promptly.

• Enforce and maintain security policies according to established guidelines.

• Discover opportunities to enhance cost efficiency and performance.

• Ensure the effective and scalable utilization of AWS resources.

• Cultivate and maintain a strong relationship with the client.

• Comprehend specific requirements and provide customized solutions.

• Keep documentation of operating procedures and resolved incidents current.

• Generate regular status updates and performance reports.

• Engage in the planning and execution of projects related to infrastructure and information security.

⛳️ Requirements

• Excellent communication skills and meticulous attention to detail.

• Consistent adherence to deadlines and working hours.

• Capability to create technical documentation for team and client reference.

• Proficiency with Kubernetes (EKS) and Spot.io.

• Practical experience with AWS services, including EC2, S3, RDS, and Lambda.

• Experience in configuring and managing AWS security policies, IAM roles, Security Groups, and Cognito.

• Implementation of security best practices.

• Ability to automate infrastructure using AWS CloudFormation or Terraform.

• Understanding of AWS backup and data recovery strategies, such as AWS Backup, EBS snapshots, and data replication.

• Familiarity with CloudWatch and CloudTrail.

• Experience in resolving incidents of various severity levels.

• Strong interpersonal and communication skills.

• Experience with Zabbix, Grafana, New Relic, and Elastic Stack is an advantage.

• Knowledge of Direct Connect, Transit Gateway, IPAM, and VPN is a plus.

• Required certification: AWS CCP – Certified Cloud Practitioner.

• Preferred certification: AWS SAA – Solutions Architect – Associate.

🏝️ Benefits

• Meal allowance.

• Home office allowance (for remote positions).

• Life insurance (Prudential).

• Childcare assistance (in accordance with Brazilian labor law).

• Support for parents of children with special needs.

• Birthday gift voucher.

• Education allowance.

• Cultural allowance.

• Birthday off.

• TotalPass.

• Annual bonus.

• Medical insurance.

• Dental insurance.

• Employee referral bonus program.

• Reimbursement for certifications in the AWS career path.

• Partnerships with educational institutions.