Clinical Success Manager, Dosimetrist

This is a fully remote position, open to applicants in United States.

📋 Description

• Educate clinics on Radformation’s range of automation tools.

• Collaborate with clinics to identify challenges and offer solutions, either independently or in partnership with the programming team.

• Proactively engage with existing customers for annual Rad Reviews.

• Collect feedback for product enhancements.

• Communicate new features and assist with subscription renewals to reduce churn.

• Foster strong relationships with customers.

• Conduct webinars to address clinic inquiries and showcase features.

• Evaluate new software versions to aid in development and quality assurance.

• Create training materials for clinics.

• Mentor clinics that are newly joining the Radformation community.

• Assist clinics in developing efficient workflows and enhancing safety.

• Build relationships with clinics and integrate their feedback into product development.

• Educate and enhance efficiency in radiation oncology clinics across the nation.

⛳️ Requirements

• At least 2 years of experience in clinical dosimetry utilizing Eclipse TPS.

• Strong critical thinking abilities.

• Outstanding presentation skills.

• Positive demeanor and a commitment to excellence in patient care.

• Teaching experience in dosimetry is preferred.

• Customer service experience is preferred.

• A desire to assist clinics and make a significant impact on their workflows.

• Enthusiasm for learning new technologies and disseminating knowledge within the healthcare community.

• Ability to excel in a fast-paced and continuously learning environment.

• Capacity to manage multiple tasks and projects concurrently.

• Skill in understanding clinics’ needs and building relationships with clinical leaders.

• Proficient in treatment planning and the clinical workflow in radiation oncology.

• Ability to maintain a positive outlook in a dynamic and rapidly changing work environment.

• Strong organizational capabilities and the capacity to work independently.

• Excellent written and verbal communication skills.

• Open-minded attitude and receptiveness to ideas and feedback.

• Availability for work hours from 8 am to 5 pm PT.

🏝️ Benefits

• A variety of high-quality medical plan options with significant employer contributions towards premiums.

• Health coverage commencing on the first day of employment.

• Short-term and long-term disability insurance along with supplemental life insurance.

• 401(k) plan with immediate employer matching.

• Annual reimbursement for professional memberships.

• Opportunities for conference attendance and continuous learning.

• Self-managed PTO along with 10 paid holidays.

• Monthly internet stipend.

• Company-provided laptop.

• One-time stipend for home office setup.

• Fully remote work setting.

• Virtual events and yearly retreats.

• Competitive, locally compliant benefits for global teammates through Deel.