Clinical Specialist I, CPT

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Deliver technical, clinical, and programming support mainly for 1–2 Territory Managers.

• Provide after-hours call assistance and activities for Territory Managers.

• Integrate into accounts to foster trust, build relationships, and establish rapport with customers.

• Execute complex programming and case assistance.

• Collaborate effectively with Territory Managers to enhance their selling time.

• Conduct PCP work and educational in-services as needed.

• Reach out to, visit, and engage clients and potential clients regarding company offerings.

• Address inquiries and concerns from clients.

• Equip medical professionals with sales assistance, product details, training, staff education, in-services, and technical troubleshooting.

• Cultivate and sustain thorough knowledge of assigned accounts, customers, and competitor activities.

• Assess and formulate sales strategies for capital equipment opportunities.

• Investigate new and existing products and keep track of competitor sales, pricing, and products.

• Offer feedback on usage directions for implantable devices in both operating-room and non-operating-room settings.

• Attend trade shows and conferences as required.

• Identify customer training and in-service requirements to boost usage, comfort, and comprehension of Abbott Chronic Pain Therapies.

• Provide sales assistance, clinical in-services, training, and support to current or prospective customers.

• Maintain positive communication and cooperation with employees, customers, contractors, and vendors.

• Perform other related duties as assigned.

⛳️ Requirements

• Bachelor’s Degree in biomedical engineering or a related field, or an equivalent combination of education and work experience.

• 1–2 years of work experience, ideally in collaboration with patients in a clinical setting.

• Ability to communicate, comprehend, and educate on clinical data in the Chronic Pain Therapies field.

• Strong clinical competencies.

• Exceptional organizational, time management, and prioritization abilities.

• Excellent interpersonal verbal, written, and presentation skills.

• Ability to communicate effectively across multiple levels and to large audiences.

• Capable of developing strong working relationships with both internal and external customers.

• Willingness to work an unpredictable schedule that may change on short notice due to operating room schedule alterations or delays.

• Familiar with tight deadlines and adept at managing multiple tasks.

• Ability to function in a highly matrixed and geographically diverse business environment.

• Capacity to work both as part of a team and as an individual contributor in a fast-paced, dynamic setting.

• Ability to leverage and/or engage others to complete projects.

• Proficient in multitasking, prioritizing, and meeting deadlines.

• Capable of engaging customers in sales discussions as needed and as directed by the Territory Manager.

• Willingness to travel 25% within or outside the assigned region.

• Compliance with FDA regulations and other regulatory requirements.

🏝️ Benefits

• Career advancement opportunities with an international company.

• Eligibility for free medical coverage through the Health Investment Plan (HIP) PPO medical plan.

• Excellent retirement savings plan featuring a high employer contribution.

• Tuition reimbursement program.

• Freedom 2 Save student debt initiative.

• FreeU education benefit applicable toward a bachelor’s degree.

• Equal Opportunity Employer dedicated to promoting employee diversity.