Clinical Specialist I, CPT

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Deliver technical, clinical, and programming support, mainly assisting 1–2 Territory Managers.

• Provide after-hours call support and activities for Territory Managers.

• Integrate into accounts, fostering trust and relationships while establishing rapport with customers.

• Execute complex programming and case support tasks.

• Collaborate with Territory Managers to enhance their selling time.

• Conduct PCP work and educational in-services as instructed.

• Reach out to, visit, and engage clients and prospective clients about Abbott products.

• Offer medical professionals sales support, product information, training, staff education, in-services, and technical troubleshooting.

• Cultivate and maintain extensive knowledge of assigned accounts and customers, including competitor activities.

• Assess and devise sales strategies for capital equipment opportunities.

• Gather and analyze data on new and existing products while monitoring competitor sales, pricing, and offerings.

• Provide feedback to providers within and outside of operating-room settings regarding instructions for using implantable devices.

• Participate in trade shows and conferences as required.

• Identify training and in-service needs for customers to enhance usage, comfort, and understanding of Abbott Chronic Pain Therapies.

• Adhere to FDA regulations, regulatory requirements, Company policies, operating procedures, processes, and assigned tasks.

• Offer sales support, clinical in-services, training, and guidance to current or prospective customers.

• Maintain positive communication and collaboration with employees, customers, contractors, and vendors.

• Travel 25% within or outside the assigned region.

• Carry out other related duties as assigned.

⛳️ Requirements

• Bachelor’s Degree in biomedical engineering or a related field, or an equivalent combination of education and work experience.

• 1–2 years of work experience, preferably working with patients in a clinical setting.

• Ability to communicate, comprehend, and educate on clinical data within the Chronic Pain Therapies domain.

• Strong clinical skills.

• Exceptional organizational, time management, and prioritization capabilities.

• Outstanding interpersonal verbal, written, and presentation skills.

• Ability to communicate effectively at various levels and to large audiences.

• Capacity to build robust working relationships with internal and external customers.

• Flexibility to work an unpredictable schedule that may change on short notice due to operating room schedule alterations or delays.

• Familiarity with tight deadlines and managing multiple tasks.

• Strong sense of urgency.

• Ability to thrive in a highly matrixed and geographically diverse business environment.

• Capability to work both as part of a team and as an individual contributor in a fast-paced, evolving environment.

• Skill in leveraging and/or engaging others to achieve project goals.

• Proficiency in multitasking, prioritizing, and meeting deadlines.

• Ability to engage customers in selling discussions as necessary and as directed by the Territory Manager.

• Experience in patient interaction within a healthcare-related setting is preferred.

• Background in a broader enterprise/cross-division business unit model is preferred.

• 1–3 years of experience with Abbott, in a similar spinal cord stimulation role, or with another implantable medical device company is preferred.

🏝️ Benefits

• Opportunities for career advancement within an international company.

• Eligibility for free medical coverage through the Health Investment Plan (HIP) PPO medical plan in the upcoming calendar year.

• Excellent retirement savings plan with significant employer contributions.

• Tuition reimbursement available.

• Freedom 2 Save student debt program offered.

• FreeU education benefit supporting a bachelor’s degree.

• Equal Opportunity Employer dedicated to fostering employee diversity.