Clinical Specialist I, CPT

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Offer technical, clinical, and programming support primarily for 1–2 Territory Managers.

• Assist Territory Managers with after-hours call support and related activities.

• Integrate into accounts, fostering trust and relationships while establishing rapport with customers.

• Execute complex programming and case support tasks.

• Conduct PCP work and educational in-services as requested.

• Reach out to, visit, and engage clients and potential clients regarding company products.

• Provide medical professionals with sales support, product information, training, staff education, in-services, and technical troubleshooting.

• Develop and sustain comprehensive knowledge of assigned accounts, customers, and competitive activities.

• Assess and formulate sales strategies for capital equipment opportunities.

• Investigate new and existing products while monitoring competitor sales, pricing, and offerings.

• Offer guidance in operating-room and non-operating-room settings on the use of implantable devices.

• Attend trade shows and conferences as required.

• Identify customer training and in-service requirements to enhance usage, comfort, and understanding of Abbott Chronic Pain Therapies.

• Adhere to FDA regulations, other regulatory requirements, and company policies, procedures, processes, and assignments.

• Provide sales support, clinical in-services, training, and guidance to both current and potential customers.

• Collaborate with employees, customers, contractors, and vendors.

• Travel 25% within or outside the assigned region.

• Perform other related duties as assigned.

⛳️ Requirements

• Bachelor’s Degree in biomedical engineering or a related field, or an equivalent combination of education and experience.

• 1–2 years of work experience, ideally collaborating with patients in a clinical environment.

• Ability to communicate, comprehend, and instruct on clinical data within the Chronic Pain Therapies domain.

• Strong clinical competencies.

• Exceptional organizational, time management, and prioritization skills.

• Superior interpersonal verbal, written, and presentation abilities.

• Proficiency in effective communication at various levels and to large groups.

• Capacity to build robust working relationships with both internal and external customers.

• Flexibility to work an unpredictable schedule that may change on short notice.

• Capability to manage tight deadlines and multiple responsibilities.

• Ability to thrive in a highly matrixed and geographically diverse business environment.

• Proficiency in working both as part of a team and as an individual contributor.

• Skill in leveraging and/or engaging others to achieve project goals.

• Ability to engage customers in sales conversations as necessary.

• Preferred: experience in patient interaction within a healthcare-related setting.

• Preferred: experience in a broader enterprise/cross-division business unit model.

• Preferred: 1–3 years of experience with Abbott, in a similar spinal cord stimulation context, or with another implantable medical device company.

🏝️ Benefits

• Opportunities for career development with an international company.

• Eligibility for free medical coverage through the Health Investment Plan (HIP) PPO medical plan.

• Excellent retirement savings plan featuring significant employer contributions.

• Tuition reimbursement program.

• Freedom 2 Save student debt initiative.

• FreeU education benefit towards earning a bachelor’s degree.

• Employee diversity and workplace recognition programs.