Clinical Specialist, ENT

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Provide support for Ear, Nose, and Throat therapies through surgical coverage, follow-up assistance, troubleshooting, customer service, and education.

• Represent Medtronic during surgical procedures by ensuring that all necessary equipment and products are readily available.

• Aid in the selection, programming, implantation, and testing of device systems.

• Deliver clinical support during surgeries, resolve issues, and conduct follow-ups in hospitals and clinics.

• Address technical inquiries from customers, patients, and colleagues.

• Maintain an up-to-date knowledge of competitive products.

• Educate and train physicians, hospital staff, and office personnel on products and therapies.

• Assist management and Sales Training in onboarding new district employees.

• Complete necessary event reporting and documentation utilizing Medtronic technology tools.

• Place orders for outstanding purchase orders and product replacements; collaborate with materials management to obtain purchase orders.

• Oversee inventory for case coverage.

• Contribute to district and national initiatives on a quarterly basis.

• Collaborate with sales representatives to meet territory and district business objectives and document quarterly activities.

• Visit accounts to replenish literature and foster relationships with office staff.

• Utilize mobile phones, iPads, and PCs effectively.

• Manage personal expenses and budget efficiently.

• Adhere to quality policies, work procedures, and quality system requirements.

⛳️ Requirements

• High School Diploma or GED with at least 6 years of clinical or medical sales experience; or Associate’s Degree with a minimum of 4 years of clinical or medical sales experience; or Bachelor’s degree with at least 2 years of clinical or medical sales experience.

• Must reside within the designated territory.

• Possess a valid driver's license and active vehicle insurance policy.

• Hold unrestricted U.S. work authorization at the time of hire and maintain it throughout employment.

• Ability to serve as the primary resource for both scheduled and unscheduled clinical events.

• Willingness to work weekends, evenings, and nights as needed.

• Capability to engage in overnight travel within their own or neighboring districts.

• Ability to work independently and efficiently with minimal supervision.

• Willingness to attend national and district meetings, as well as training sessions.

• Ability to wear a protective lead apron weighing 7–9 lbs for extended periods.

• Capacity to lift up to 40 lbs.

• Ability to sit, stand, and/or walk for more than 8 hours a day.

• Ability to frequently bend, stoop, squat, and balance.

• Close vision, distance vision, depth perception, and the ability to adjust focus.

• Ability to drive approximately 50% of the time within the assigned territory.

• For degrees obtained outside the United States, the degree must satisfy 8 C.F.R. § 214.2(h)(4)(iii)(A).

🏝️ Benefits

• Health, dental, and vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps global well-being program.

• Incentive plans.

• 401(k) plan with employer contribution and match.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan for eligible employees.

• Sales Incentive Plan (SIP).

• Reasonable accommodations for qualified individuals with disabilities.