Clinical Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver clinical case coverage as assigned.

• Educate surgical teams to promote positive patient outcomes and provide verbal support during training sessions.

• Stay updated on perioperative surgical technology practices as well as hospital policies and procedures.

• Cultivate technical knowledge to act as an educational resource.

• Engage appropriately with hospital service providers.

• Maintain and prepare surgical equipment and kits, including conducting quality control audits.

• Troubleshoot equipment following standard protocols.

• Offer intra-operative clinical product support.

• Confirm received and returned inventory against shipping documents.

• Reconcile inventory usage and address missing items.

• Assist in procedural training for physicians and medical personnel.

• Support training programs for physicians and sales teams.

• Act as an effective member of the commercial team to ensure favorable clinical outcomes.

• Collaborate with the Territory Sales Manager on account setup, clinical engagement, case support, and clinical results.

• Facilitate education for APPs, office staff, and hospital personnel.

• Aid in the support and facilitation of residency education.

• Ensure adherence to company policies, quality policies, labeling promotions, and interactions with healthcare professionals.

• Work alongside Clinical Specialist teams for case presentations and peer-to-peer knowledge exchange.

• Report directly to the Regional Clinical Manager (RCM).

• Execute additional duties as assigned.

⛳️ Requirements

• Clinical experience as a Scrub Tech, X-Ray Tech, RN or BSN, or Laser Tech.

• Clinical Specialist II candidates should have 1–3 years of industry experience.

• Previous experience as a Clinical Specialist with a medical device company or with Mobile Litho Provider Companies (Clinical Specialist II).

• Capability to provide intraoperative procedural guidance.

• Willingness to travel outside the designated territory (Clinical Specialist II and Senior Clinical Specialist).

• Senior Clinical Specialist candidates should have 3+ years of full-time experience in a medical device company as a clinical specialist or a similar role focused on case coverage and patient outcomes.

• Experience in intraoperative coaching.

• Proficiency in staff and support training.

• Proven track record of success; urology experience is preferred.

• Knowledge of the medical device industry.

• Familiarity with sales processes and training.

• Experience with surgical techniques and sterile procedures in the operating room.

• Familiarity with fluoroscopy is an advantage.

• Strong customer relationship management and procedural skill development are highly desirable.

• A degree or certification in a medical-related field is highly desirable, such as LPN, RN, Surgical Technician, or Radiology Technician.

• Ability to travel by car up to 90% of the time.

• Must possess a valid US driver's license.

• Compliance with applicable county, state, and federal vaccination regulations.

• Legal authorization to work in the United States is required.

🏝️ Benefits

• Auto Allowance: $9,600.

• Cell Phone/Internet Allowance: $1,800.

• Stock options: ownership and a stake in a mission-driven company.

• 401(k).

• Healthcare insurance.

• Paid vacation.

• Opportunities for continuous learning and dynamic challenges to foster professional growth.

• Diverse work environment with experienced and proven leaders.

• Chance to influence company culture.