Clinical Specialist

This is a fully remote position, open to applicants in Louisiana.

📋 Description

• Deliver clinical case coverage as required.

• Educate surgical teams to promote optimal patient outcomes and provide verbal support during training sessions.

• Acquire and uphold knowledge of perioperative surgical technology practices alongside hospital policies and procedures.

• Cultivate technical expertise to act as an educational resource.

• Interact appropriately with hospital service providers.

• Prepare and maintain surgical equipment and kits, including conducting quality control audits.

• Troubleshoot equipment in accordance with established procedures.

• Offer intra-operative clinical product support.

• Verify that received and returned inventory aligns with shipping documents.

• Reconcile inventory usage and address any missing inventory issues.

• Assist with procedural training for physicians and medical personnel.

• Support physician and sales training initiatives.

• Actively participate as a valuable member of the commercial team to ensure favorable clinical outcomes.

• Collaborate with the Territory Sales Manager on account setup, clinical engagement, case support, and achieving clinical outcomes.

• Aid in the education of Advanced Practice Providers (APPs), office personnel, and hospital staff.

• Facilitate and support residency education in partnership with the Territory Sales Manager.

• Ensure adherence to company policies, quality standards, promotional guidelines, and interactions with healthcare professionals.

• Collaborate with Clinical Specialist teams on case presentations and peer knowledge sharing.

• Report directly to the Regional Clinical Manager (RCM).

• Perform additional duties as assigned.

⛳️ Requirements

• Preferred candidates will reside in the designated geographical area.

• Clinical experience such as Scrub Tech, X-Ray Tech, RN or BSN, or Laser Tech is required.

• For Clinical Specialist II: 1–3 years of industry experience is necessary.

• Previous experience as a Clinical Specialist with a medical device company or with Mobile Litho Provider Companies is essential.

• Capability to provide intraoperative procedural direction is required.

• Willingness to travel beyond the assigned territory is necessary.

• For Sr. Clinical Specialist: 3+ years of full-time experience with a medical device company in a clinical specialist role or a similar position focusing on case coverage and patient outcomes.

• Experience in intraoperative coaching is advantageous.

• Proficiency in staff and support training is required.

• A proven track record of success; experience in urology is preferred.

• Familiarity with the medical device industry is essential.

• Understanding of sales processes and training is necessary.

• Experience in surgical techniques and sterile procedures within the operating room is required.

• Experience using fluoroscopy is a plus.

• Strong customer relationship management and procedural skill development are highly sought after.

• A degree or certification in a medical-related field is strongly preferred.

• Must be able to travel by car up to 90% of the time.

• A valid US driver's license is mandatory.

• Compliance with applicable county, state, and federal vaccination regulations is required.

• Legal authorization to work in the United States is a prerequisite.

• Must verify identity and work eligibility in the United States and complete necessary employment eligibility verification upon hire.

🏝️ Benefits

• Annual Variable Bonus: $20,000.

• Auto Allowance: $9,600.

• Cell Phone/Internet Allowance: $1,800.

• Stock options: ownership and a stake in a growing, mission-driven company.

• Comprehensive employee benefits package including 401(k), healthcare insurance, and paid vacation.

• Inclusive and diverse work environment.

• Opportunities for constant learning and dynamic challenges to foster professional growth.