Clinical Payments Specialist

This is a fully remote position, open to applicants in Taiwan.

📋 Description

• Oversee global Investigator payments from initiation to completion for designated studies.

• Establish, implement, manage, and finalize the study payments solution.

• Proactively and promptly gather information from teams, systems, and tools.

• Comprehend global contract terms, budgets, and payment timelines.

• Analyze and present findings to stakeholders effectively.

• Serve as a liaison between sites, clinical research teams, and functional leaders.

• Conduct payment reconciliations at required intervals.

• Compare budgeted versus actual expenditures and discuss insights with project teams.

• Create budget forecasts for Investigator payments.

• Generate and distribute comprehensive monthly payment reports.

• Engage in client and project team meetings.

• Prepare for, attend, and follow up on audits and inspections.

• Participate in mandatory training sessions.

• Act as the primary contact for Investigator-related inquiries.

• Identify patterns in underpayments and overpayments.

• Assess trends and enhance revenue cycle processes.

• Collaborate with financial and clinical departments.

• Investigate and resolve payment discrepancies.

• Provide customer support to internal Worldwide Clinical Trials teams, sites, and sponsors.

• Perform additional duties as assigned.

⛳️ Requirements

• A minimum of 2 years of experience with a CRO/Pharma Company in a relevant role involving qualitative data entry, data validation in Finance, Project Management, or Contracts is preferred.

• A four-year college degree or university degree, OR

• A two-year college degree along with one or more years of experience in office administration or a similar role, OR

• Skill sets and proven performance equivalent to the above qualifications.

• Proficient in advanced written and spoken English.

• Fluency in the language of the country of location.

• Advanced proficiency in Microsoft Word, Access, Excel, PowerPoint, and Publisher.

• Familiarity with ICH, GCP, and FDA or EU directive regulations, as applicable, along with local regulatory requirements.

• Exceptional written and verbal communication abilities.

• Capability to work independently as well as collaboratively within a team.

• Strong interpersonal and organizational skills.

• Ability to exercise independent judgment and manage multiple tasks effectively.

🏝️ Benefits

• Full-time employment opportunity.

• Equal employment opportunities.

• A diverse and inclusive workplace.

• Supportive teams and approachable leadership.

• Opportunities for professional growth and development.