Clinical Payments Specialist

This is a fully remote position, open to applicants in South Korea.

📋 Description

• Oversee global Investigator payments from inception to completion for designated studies

• Establish, implement, manage, and conclude the study payments solution

• Proactively gather information from teams, systems, and tools in a timely manner

• Comprehend global contract terms, budgets, and payment timelines, ensuring alignment of site payments with Clinical Trial Agreements

• Analyze and present data to stakeholders effectively

• Serve as a liaison between sites, clinical research teams, and functional leaders

• Execute payment reconciliations

• Evaluate budgeted versus actual expenditures and assist with project reporting

• Create budget forecasts for Investigator payments

• Generate and distribute comprehensive monthly payment reports

• Engage in client and project team meetings

• Prepare for, participate in, and follow up on audits and inspections

• Take part in necessary training sessions

• Act as the primary contact for Investigator-related inquiries

• Identify trends in underpayments and overpayments, working towards resolution and process enhancement

• Collaborate with financial and clinical departments

• Investigate and resolve payment discrepancies

• Provide exceptional customer service to internal WCT stakeholders, external sites, and sponsors

• Undertake other assigned responsibilities

⛳️ Requirements

• Minimum of 2 years’ experience with a CRO/Pharma Company in a relevant role involving qualitative data entry and data validation in Finance, Project Management, or Contracts is preferred

• Bachelor's degree or equivalent four-year college curriculum, OR an associate degree with one or more years’ experience in office administration or a similar role, OR skill sets and proven performance comparable to the above

• Proficient in English, both written and spoken, at an advanced level

• Exceptional written and verbal communication skills

• Capability to work independently as well as collaboratively within a team

• Strong interpersonal abilities in a dynamic and fast-paced environment

• Ability to exercise independent judgment, with sensitivity to decisions requiring supervisory approval

• Capability to juggle multiple tasks, including prompt generation of new documents, forms, and tools

• Strong organizational skills, with the ability to establish naming conventions and filing systems

• Advanced proficiency in MS Office applications, including Microsoft Word, Access, Excel, PowerPoint, and Publisher

• Familiarity with ICH, GCP, and FDA or EU directive regulations (as applicable), along with local regulatory requirements

• Excellent spoken and written English skills, as well as fluency in the language of the country of location

• Energetic, diligent, and customer-focused

🏝️ Benefits

• Full-time employment position

• Diverse and inclusive workplace

• Supportive and collaborative team environment

• Equal employment opportunities for all

• Opportunities for employee training and development