Clinical Payments Specialist

This is a fully remote position, open to applicants in Brazil, +1 more country.

📋 Description

• Oversee the complete global Investigator payment process for designated studies.

• Proactively gather information from teams, systems, and tools in a timely manner.

• Comprehend contract terms, budgets, and payment schedules to ensure payments are in accordance with Clinical Trial Agreements.

• Analyze data and present findings to stakeholders.

• Act as a liaison between sites, clinical research teams, and functional leaders.

• Execute payment reconciliations at required intervals.

• Evaluate budgeted versus actual expenditures and discuss insights with project teams.

• Create and offer budgetary forecasts for investigator payments.

• Compile and share consolidated monthly payment reports outlining both paid and unpaid sites.

• Engage in client and project team meetings.

• Prepare for, participate in, and follow up on audits and inspections.

• Take part in all necessary applicable training sessions.

• Serve as the primary contact for Investigator-related inquiries.

• Identify trends in underpayments and overpayments, working towards resolutions and enhancements in the revenue cycle.

• Collaborate with financial and clinical departments.

• Investigate and resolve payment discrepancies.

• Deliver exceptional customer service to both internal Worldwide Clinical Trials clients and external sites and sponsors.

⛳️ Requirements

• Minimum of 2 years of experience in a relevant role at a CRO/Pharma Company focusing on qualitative data entry, data validation in Finance, Project Management, or Contracts is preferred.

• Bachelor's degree or equivalent from a four-year college/university OR an associate degree combined with one or more years of experience in office administration or a similar role OR skill sets and proven performance equivalent to the aforementioned.

• Proficient in advanced written and spoken English.

• Fluency in the official language of the country of employment.

• Advanced proficiency in Microsoft Word, Access, Excel, PowerPoint, and Publisher.

• Familiarity with ICH, GCP, and FDA or EU directive regulations, as relevant, as well as local regulatory standards.

• Outstanding written and verbal communication abilities.

• Capability to work autonomously as well as collaboratively within a team.

• Strong interpersonal skills suited for a fast-paced and dynamically changing environment.

• Ability to use independent judgment, especially in decisions needing supervisory approval.

• Capacity to manage multiple tasks, including the swift generation of new documents, forms, and tools.

• Excellent organizational skills, including the ability to create naming conventions and filing systems.

• Energetic, diligent, and customer-focused.

🏝️ Benefits

• Equal employment opportunities.

• A diverse and inclusive work environment.

• Collaborative and supportive team dynamics.

• Accessible leadership.

• Opportunities for professional development through required applicable training.