Clinical IS Analyst – Ancillary

This is a fully remote position, open to applicants in Texas.

📋 Description

• Execute the build, configuration, and maintenance of application software.

• Support application software troubleshooting and gather relevant information.

• Provide assistance to end users utilizing the software.

• Appropriately escalate issues related to software applications.

• Create workflow diagrams for both technical processes and end user interactions.

• Document and follow internal procedures to maintain data and system integrity.

• Oversee projects and initiatives that support clinical, revenue cycle, and administrative functions.

• Educate staff on software usage, including workflows integrated with Epic.

• Propose and execute ideas for workflow or technical enhancements.

• Conduct functional application testing in accordance with instructions and testing plans.

• Test and provide support for software, workflows, and associated system interfaces.

• Collaborate with application teams and counterparts to achieve development and implementation goals.

• Deliver tier-two support.

• Undertake project management responsibilities and act as the project lead for significant initiatives.

• Carry out additional duties as assigned.

⛳️ Requirements

• Proven track record of successfully managing multiple assignments simultaneously in a matrixed environment.

• Strong critical and analytical thinking skills.

• Excellent written and verbal communication abilities.

• Demonstrated skills in troubleshooting.

• Outstanding organizational management capabilities.

• Bachelor's degree is required, or equivalent experience of 4 years may be accepted in lieu of a degree.

• Minimum of two (2) years of relevant experience.

• Required training and certification in ancillary applications.

🏝️ Benefits

• Free UT SELECT Medical insurance provided for employees.

• Family medical coverage available via payroll deduction.

• Reduced copays and coinsurance through UT Health Physicians.

• Group term life insurance of $50,000.

• Basic accidental death and dismemberment insurance of $50,000.

• Options to purchase additional coverage for employees and dependents at group rates.

• Three dental insurance plans available, including two PPOs and one HMO.

• Two vision plan options with standard or enhanced benefits.

• Disability insurance coverage.

• Flexible spending accounts for dependent day care and healthcare expenses.

• Participation in the Teacher Retirement System (TRS) or Optional Retirement Plan (ORP).

• Voluntary retirement plans with five different retirement plan providers.

• Front-loaded paid time off ranging from 128 to 208 hours (16 to 26 days), based on years of service.

• Extended Illness Bank providing 8 hours accrued monthly.

• Paid Family Leave offering up to 240 hours (6 weeks) after 6 months of continuous employment.

• 12 paid holidays each year.

• Discounts on services, tickets, and gym memberships.