Clinical Implementation Specialist – Technology

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide in-person clinical education, training, and implementation assistance at customer locations, with travel requirements of up to approximately 75% and virtual follow-up as necessary.

• Educate clinicians and teams on digital dentistry processes, including CBCT imaging, intraoral scanning, CAD/CAM, and chairside restorative solutions.

• Offer clinical and workflow support to clients, internal teams, and partners.

• Act as a reliable resource for customers, sales personnel, and dealers.

• Identify workflow discrepancies and resolve issues effectively.

• Suggest practical enhancements and facilitate escalations with Customer Care, GBS, and Digital teams.

• Create and sustain teaching materials to ensure consistent delivery.

• Provide structured field feedback to enhance training initiatives, workflow guidance, and customer results.

• Remain informed about clinical advancements in digital dentistry.

⛳️ Requirements

• Bachelor’s degree in Dentistry, Dental Technology, Medical Technology, or a related field, or equivalent experience in the clinical/dental industry.

• Strong clinical foundation with practical experience in digital dentistry workflows, either chairside or in a lab setting.

• Familiarity with imaging and restorative/CAD-CAM procedures.

• Proven success in delivering in-person clinical training and coaching dental teams in practical environments.

• Excellent communication and presentation abilities.

• Capability to simplify technical concepts into effective, usable workflows.

• Strong organizational skills and commitment to follow-through.

• Competence in managing a field schedule and documenting activities as needed.

• Willingness and ability to travel frequently, up to approximately 75%.

• Must be authorized to work in Canada.

🏝️ Benefits

• Base salary ranging from $90,000 CAD to $100,000+ CAD.

• Equal Opportunity Employer.

• Accommodation support for applicants with disabilities.