Clinical Implementation Specialist I

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Oversee customer education and training initiatives following sales.

• Serve as the clinical and technical authority for ZOLL hospital products.

• Work in conjunction with the Territory Manager during the sales cycle.

• Foster enduring relationships with customers to promote product usage and achieve desired clinical outcomes.

• Evaluate learning needs and design, implement, and assess educational programs based on adult learning principles.

• Evaluate and enhance clinical staff competency skills.

• Organize and provide orientation, ongoing education, and in-service training.

• Educate newly hired staff and new customers using the preceptor model.

• Engage in quality improvement initiatives and influence changes in processes and protocols within account resuscitation algorithms.

• Support the sales team by participating in speaking engagements and trade shows, as well as training distributor partners as necessary.

• Manage implementation for large hospital systems from a system-wide viewpoint through end-users.

• Plan, develop, and execute educational and training events for customer accounts.

• Initiate and support in-service events in both existing and new accounts.

• Relay leads and account updates to the external Territory Manager.

• Create additional materials to support sales and training efforts.

• Discuss the chain of resuscitation as a clinical and technical product specialist.

• Advocate for improved patient outcomes in inpatient hospital environments.

⛳️ Requirements

• RN, Paramedic, or RT with a minimum of 5 years of experience required.

• Bachelor's Degree (BA or BS) is preferred.

• AHA Instructor certifications in BLS/ACLS/PALS are preferred.

• Experience in clinical education is preferred.

• Background in project management is preferred.

• Capability to effectively educate clinical personnel.

• Ability to drive change through education and evidence-based clinical literature.

• Proficiency in integrating technology (iPad, Outlook, Microsoft Suite) into daily operations.

• Display flexibility, autonomy, self-motivation, and a high level of professionalism.

• Skill in directing training and in-service programs to achieve the highest compliance levels with products.

• Ability to lead and influence a cross-functional team while operating in a highly complex environment.

• Strong analytical and problem-solving skills.

• Comfort in engaging with the C-Suite Team.

• Strong personal presence.

• Ability to manage multiple demands and prioritize effectively.

• Excellent client-facing and internal communication abilities.

• Outstanding written and verbal communication skills.

• Solid organizational skills, including attention to detail and multitasking capabilities.

• Ability to meet deadlines and conduct follow-ups.

• Strong working knowledge of Microsoft Office.

• Proficient verbal, written, and presentation skills.

• Willingness to travel up to 75% of the time.

• Current passport is required.

🏝️ Benefits

• Comprehensive benefits plans.

• Flexible remote work arrangements.

• Reasonable accommodations in accordance with the Americans with Disabilities Act of 1990.